Global Software Sales Manager

🕒 July 7

🇺🇸 United States – Remote

💵 $140k - $160k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👮‍♀️ Software Engineering Manager

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PSC Biotech Corporation

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1996

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Biotechnology • Pharmaceuticals • Healthcare Insurance

PSC Biotech Corporation is a life science consulting solutions partner that offers a wide range of engineering, technical, and consulting services focused on enhancing operational efficiency, compliance, and quality assurance within the biotech and pharmaceutical sectors. Their expertise includes areas such as auditing, regulatory affairs, commissioning, validation, and project management, helping organizations mitigate risks and streamline processes for successful outcomes in regulated environments.

📋 Description

• Ensure customer satisfaction, driving platform usage, and supporting overall business growth. • Manage customer relationships and adoption, providing frontline sales leadership, coaching, and performance oversight. • Own achievement of team revenue objectives, including new business acquisition, renewals, expansion revenue, and customer retention targets. • Drive predictable revenue growth through effective pipeline management, forecasting, and execution. • Lead, mentor, and develop Account Executives and Account Managers to maximize individual and team performance. • Establish clear performance expectations, goals, and accountability measures aligned with company objectives. • Develop and maintain strong relationships with key Customer Stakeholders. • Monitor and promote key engagement metrics, including user growth and platform utilization. • Provide strategic coaching and support to improve sales effectiveness, customer outcomes, and revenue performance. • Track progress toward individual, team, and organizational objectives using clearly defined performance metrics.

🎯 Requirements

• Bachelor’s Degree or equivalent experience. • 7+ years in SaaS direct sales leadership and customer success in life sciences/pharmaceutical regulatory industries. • Customer-centric attitude with a passion for helping customers succeed and delivering exceptional service. • Strong learning mindset with ability to deeply understand software and pharmaceutical regulatory environments. • Organizational skills with strong time management and prioritization abilities. • Excellent written and verbal communication skills. • Technical proficiency with CRM systems, data analysis tools, and new technologies. • Knowledge of eQMS market and regulatory/compliance frameworks for life sciences is a plus. • Prior experience in coaching, mentoring, or leading sales/account teams is strongly preferred.

🏖️ Benefits

• Medical, Dental, and Vision - PSC pays 100% of all qualifying employee medical premiums and 50% for qualifying dependents • Insurance options for Employee Assistance Programs, Basic Life Insurance, Short/Long Term Disability and more. • 401(k) and 401(k) matching • PTO, Sick Time, and Paid Holidays • Education Assistance • Pet Insurance • Membership discounts and other perks/services at qualifying gyms like Anytime Fitness, 24-Hour Fitness, and more