Business Systems Analyst – AI Automation

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Bitovi

51 - 200 employees

Founded 2005

🛍️ eCommerce

🤝 B2B

☁️ SaaS

eCommerce • B2B • SaaS

Bitovi is a collaborative team of experts dedicated to helping clients swiftly deliver exceptional applications. They provide a comprehensive range of services, including consulting, training, strategy, project management, product design, frontend and backend development, and DevOps engineering. With a focus on validation-driven development, Bitovi has partnered with notable clients like Yum! Brands and Sam's Club to build robust ecommerce platforms and innovative solutions tailored to their needs.

📋 Description

• Translate complex business workflows into well-defined, implementation-ready requirements for AI-enabled automation. • Collaborate with AI Automation Engineers to ensure initiatives are scalable and aligned to business outcomes. • Conduct requirement discovery and process analysis with stakeholders • Map and document current-state and future-state processes. • Create user stories, business rules, and acceptance criteria for AI-enabled solutions. • Participate in backlog grooming and sprint planning to maintain requirement clarity. • Support testing and UAT validation for AI-enabled workflows.

🎯 Requirements

• B.S. in Computer Science or Engineering (required) • 5+ years of experience as a Business Systems Analyst or Techno-Functional Analyst • Experience working with AI automation, enterprise workflows, system integrations, APIs, n8n, Boomi, or automation platforms • Strong understanding of Agentic AI, REST APIs, webhooks, JSON, data mapping concepts, and workflow orchestration patterns • Experience documenting requirements for automation, AI-enabled workflows, system interactions, and business process transformations • Ability to interpret technical design documents and collaborate effectively with AI Automation Engineers, architects, and cross-functional stakeholders • Strong analytical and structured problem-solving skills • Excellent communication skills across business and technical audiences.

🏖️ Benefits

• Total Rewards • Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. • Paid time off • Paid parental leave • Bonuses

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