
51 - 200 employees
Founded 2001
đŁ Marketing
đŚ Logistics
đĽ Healthcare
Marketing ⢠Logistics ⢠Healthcare
Bixal is a mission-driven digital services firm that partners with governments and leading organizations to design and deliver data-driven, human-centered digital transformations. The company combines technology, communications, data, and design to build digital customer experiences, modern software solutions, and training/technical assistance that improve public-sector outcomes and organizational impact.
đĽ 22 hours ago
đşđ¸ United States â Remote
đľ $87k - $95k / year
â° Full Time
đĄ Mid-level
đ Senior
đ¨đźâđť Content Manager
đŚ H1B Visa Sponsor
đť Ghost score 1%
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51 - 200 employees
Founded 2001
đŁ Marketing
đŚ Logistics
đĽ Healthcare
Marketing ⢠Logistics ⢠Healthcare
Bixal is a mission-driven digital services firm that partners with governments and leading organizations to design and deliver data-driven, human-centered digital transformations. The company combines technology, communications, data, and design to build digital customer experiences, modern software solutions, and training/technical assistance that improve public-sector outcomes and organizational impact.
⢠Administer content strategy and information architecture across the full content lifecycle, from planning and development through management, governance, and publishing ⢠Develop and maintain user personas, user stories, and journey maps for key audience segments ⢠Identify content needs, gaps, and opportunities to inform strategy ⢠Build and maintain content taxonomies, metadata schemas, and information architecture models ⢠Define content structure and organization standards, including page templates, content types, and metadata tagging conventions ⢠Coordinate with SEO on structural elements that support discoverability ⢠Review CMS content for clarity, findability, accessibility, and usability ⢠Recommend structural, navigational, or governance improvements informed by data and user needs ⢠Establish and document information-architecture standards and permissions structures ⢠Ensure content structure and metadata remain consistent across distribution channels and rendering formats ⢠Design and participate in usability testing, including card sorting, tree testing, and navigation tasks ⢠Translate usability findings into structural recommendations ⢠Partner with SEO and digital strategy teams on taxonomy and site-structure decisions ⢠Support development of journey maps tied to audience events or milestones ⢠Contribute content-structure findings and recommendations to lifecycle and performance reporting ⢠Maintain awareness of Section 508 and WCAG accessibility requirements ⢠Perform other relevant duties as qualified or trained
⢠Active Secret Clearance required ⢠BA in Communications, English, Information Science, Technical Communication, or UX Writing ⢠Minimum 6 years of experience in content strategy, information architecture, or UX-focused content work ⢠Experience ideally within a large public-facing website or application environment ⢠Demonstrated experience building taxonomies, sitemaps, content models, and/or metadata frameworks ⢠Experience developing personas, journey maps, and other user-research-informed strategy artifacts ⢠Familiarity with usability testing methods, including card sorting, tree testing, and moderated user testing ⢠Working knowledge of content management systems and accessibility standards (Section 508/WCAG) ⢠Legally authorized to work in the US ⢠Bixal does not provide visa sponsorship ⢠Nice to have: experience supporting a DoD, federal, or other large-scale government-facing digital program ⢠Nice to have: familiarity with Optimal Workshop, Figma, or similar IA/UX research tools ⢠Nice to have: background in editorial or content operations in addition to information architecture
⢠Flex hours ⢠401K with matching incentive ⢠Parental Leave ⢠Medical/dental/vision benefits ⢠Flex Spending Account ⢠Company provided short-term disability and life insurance ⢠Commuter benefits ⢠Paid Time Off (PTO) ⢠11 Paid holidays ⢠Reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment
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