DAI Subject Matter Expert, 15 Years, Master’s, Oracle Financials

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🕒 June 25

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BizFirst LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

BizFirst LLC is a recruitment services provider that partners with businesses of various sizes, offering tailored staffing solutions including traditional recruitment, subscription-based services, and on-demand IT staffing. They focus on understanding unique client needs and driving success through flexible and affordable hiring options. BizFirst emphasizes building long-term relationships and operates with a commitment to transparency and value in their recruitment strategies.

📋 Description

• Apply technical expertise and skills to provide Tier 1 helpdesk support (triage). • Develop training materials. • Prepare Bi-Weekly Metrics and Progress Reporting. • Prepare Monthly Communication Tools. • Prepare Reporting. • Provide Tier 1 helpdesk support (triage) to users, resolving issues and escalating complex problems to the appropriate teams as needed. • Assist in the creation of monthly communication tools, including newsletters, user tips, and system updates, to enhance user awareness and adoption of DAI and related modules.

🎯 Requirements

• U.S. Citizenship required. • Clearance: Secret or higher • Master’s degree in a related discipline and fifteen (15) years of experience with DAI (Oracle Financials). • Experience with DAI modules, Budget to Report, Cost Accounting, Procure to Pay, Oracle Time and Labor, OAS, and Order to Cash is preferred. • Proven experience in providing Tier 1 helpdesk support, including issue triaging, ticket management, and resolution. • Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. • Detail-oriented with a focus on accuracy and problem-solving. • Ability to work independently and collaboratively within a team environment. • Experience with other Oracle Financials modules and integration points. • Familiarity with reporting tools and data analysis. • Understanding of ITIL processes and methodologies. • Relevant certifications in DAI or related fields are a plus.

🏖️ Benefits

• Family Health Care (54% cost covered for the entire family) • Family Dental (54% cost covered for the entire family) • Family Vision (54% cost covered for the entire family) • Flexible Spending Account • Overutilization bonuses for Time and Materials (T&M) contracts • Lifetime Event Bonuses (e.g., child, marriage) • Profit-sharing arrangement for any work brought into the company • Unlimited Leave with Approval • 401k 100% employer match on first 4% invested • $1,000 training budget