Blackpoint Cyber
51 - 200 employees
💰 $190M Series C on 2023-06
Blackpoint Cyber is a technology-focused cybersecurity company headquartered in Maryland, USA. The company was established by former US Department of Defense and Intelligence security experts and leverages its real-world cyber experience and knowledge of malicious tradecraft to help MSPs safeguard their infrastructure and operations.
Client Success Architect, Bilingual
🕒 March 27
🗣️🇪🇸 Spanish Required
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Blackpoint Cyber
51 - 200 employees
💰 $190M Series C on 2023-06
Blackpoint Cyber is a technology-focused cybersecurity company headquartered in Maryland, USA. The company was established by former US Department of Defense and Intelligence security experts and leverages its real-world cyber experience and knowledge of malicious tradecraft to help MSPs safeguard their infrastructure and operations.
📋 Description
• Act as a strategic advisor to partners, designing and leading success plans • Define measurable KPIs tied to value realization (e.g., deployment milestones, coverage expansion) • Translate product usage into business outcomes for partner leadership • Provide tactical recommendations based on best practices • Build and maintain multi-threaded relationships with stakeholders • Conduct structured risk assessments across assigned partners • Develop tailored mitigation strategies incorporating technical architecture and stakeholder dynamics • Work closely with GTM, Product, Engineering, and Support teams • Identify workflow gaps and propose enhancements
🎯 Requirements
• Strong technical proficiency in cybersecurity environments with experience in customer-facing technical roles (3+ years) • Proven track record driving customer value, adoption, and engagement • Fluent in both English and Spanish, with the ability to communicate effectively in verbal and written interactions • Excellent written and verbal communication skills • Bachelor's Degree or equivalent experience • Comfortable working independently and remotely
🏖️ Benefits
• Competitive Health, Vision, Dental, and Life Insurance plans • Robust 401k plan • Discretionary Time Off • Other minor perks
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