Regional Technical Support Manager

Job not on LinkedIn

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Blagden

WebsiteLinkedInAll Job Openings

51 - 200 employees

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

Food & Beverage • Healthcare • Consulting

Blagden is a leading supplier of specialty chemicals for the UK and Ireland. The company provides a comprehensive product range across key market sectors supported by technical expertise and in-depth knowledge of applications and benefits. Its market sectors include coatings, graphic arts, food and nutrition, pharmaceuticals, personal care, plastics additives, and industrial applications.

📋 Description

• Provide technical leadership and customer support across the Americas, with a primary focus on the marine industry • Lead the North America marine technical function to drive profitable growth and customer conversion • Partner with Commercial to develop technical value propositions, protect margin and reduce application risk • Lead strategic OEM, boatbuilder and distributor technical engagement, trials, approvals and training • Own the regional marine product and application development pipeline, ensuring disciplined delivery and strong business cases • Drive technical excellence through complaint resolution, portfolio optimisation, Group technology adoption and capability development • Support product development and strengthen Scott Bader’s marine proposition • Drive adoption of Group technologies • Connect technical expertise with customer needs to deliver growth across the Americas

🎯 Requirements

• Bachelor’s Degree or equivalent qualification in Chemistry, Engineering, or a related technical discipline • Extensive experience in marine composites, composite boatbuilding and/or structural adhesives • Strong practical knowledge of relevant manufacturing and application processes • Proven customer-facing technical experience • Experience supporting marine OEMs, boatbuilders, distributors, fabricators, contractors, naval architects or design engineers • Strong commercial awareness, communication and problem-solving skills • Ability to translate technical recommendations into customer and business value • Ability to manage selected accounts in a sales capacity • Proven ability to lead technical projects, manage customer trials and product approvals • Ability to collaborate across commercial, operational and global teams • Willingness and ability to travel approximately 50% of the time

🏖️ Benefits

• Competitive salary and bonus scheme • 401(k) Plan: Roth and Traditional options available, with an employer contribution of 3% of salary, regardless of whether you participate • Group Health Insurance: Premiums fully paid by the employer for employees and qualifying dependents • Vision and dental coverage available at a discounted group premium • Life Insurance: Coverage provided at no cost to the employee • Profit Sharing & Bonus Plan • 3 weeks’ vacation • 9 public holidays per year • Company Vehicle: Provided with all associated expenses covered by the company • Paid Personal Leave: 37.5 hours of paid personal leave from your second year of employment, accrued on a pro-rata basis during your first year • Flexible Working Arrangements • One paid volunteering day per year • Charity match funding • Employee ownership model • Collaborative and inclusive working environment