Blazeo
51 - 200 employees
Founded 2008
☁️ SaaS
🤖 Artificial Intelligence
🤝 B2B
SaaS • Artificial Intelligence • B2B
Blazeo is a conversational lead-conversion and automation platform (formerly ApexChat) that combines AI-powered chat and voice agents with U. S. -based live call center support to capture, qualify, and convert website visitors. Its SmartHub centralizes lead management, appointment scheduling, retainer signing, communications across web/Facebook/SMS/phone, and reporting/automations to streamline follow-ups and boost conversions. Blazeo serves service-oriented businesses (law firms, home services, medical services, college admissions, real estate, marketing agencies) and emphasizes combining generative AI with human agents for scale and quality.
Call Center Manager – Director
Job not on LinkedIn
🕒 July 30
🇺🇸 United States – Remote
💵 $45k - $55k / year
⏰ Full Time
🔴 Lead
📞 Call Center Representative
👻 Ghost score 26%
Where this job comes from
Posted on Blazeo's careers page, not through a job board
First seen by Remote Rocketship July 30
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Blazeo
51 - 200 employees
Founded 2008
☁️ SaaS
🤖 Artificial Intelligence
🤝 B2B
SaaS • Artificial Intelligence • B2B
Blazeo is a conversational lead-conversion and automation platform (formerly ApexChat) that combines AI-powered chat and voice agents with U. S. -based live call center support to capture, qualify, and convert website visitors. Its SmartHub centralizes lead management, appointment scheduling, retainer signing, communications across web/Facebook/SMS/phone, and reporting/automations to streamline follow-ups and boost conversions. Blazeo serves service-oriented businesses (law firms, home services, medical services, college admissions, real estate, marketing agencies) and emphasizes combining generative AI with human agents for scale and quality.
📋 Description
• Oversee the 24/7 remote call center operations • Develop processes to meet industry standards • Analyze and leverage data to improve key metrics • Recruit, train, and manage remote agents • Manage the call center budget
🎯 Requirements
• 3+ years in a Call Center Manager/Director role • Expertise in scheduling and workforce management • Strong data analysis skills • Experience with budget and payroll management • Proven experience in de-escalation strategies
🏖️ Benefits
• Performance-based bonus • Schedule flexibility • Remote work options
Apply NowSimilar Jobs
🕒 May 29
Director of BPO & Contact Center Sales at NexGen Technologies focusing on revenue growth, market expansion, and strategic partnerships in outsourcing solutions.
🕒 May 16
Director of Patient Retention, Conversion & Contact Center Operations at Lemonaid Health. Leading patient engagement function to optimize retention and conversion processes.
🇺🇸 United States – Remote
💰 $36.8M Series B - Lemonaid Health on 2020-07
⏰ Full Time
🔴 Lead
📞 Call Center Representative
