Freelance, Content Strategist – AI Readiness

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Blink UX

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

Design

Blink UX is a user experience research and design firm that applies evidence-driven design principles to create innovative and memorable products for clients. The company emphasizes the importance of user experience in shaping perception of brands. Its research-led approach helps in crafting superior design solutions, which are not only functional but also aesthetically appealing. Blink UX is known for its work with prestigious clients including NASA, Amazon, Atari, and the New York Times. The company focuses on prototyping and collaborative design processes that align organizations and enhance user experiences.

📋 Description

• Lead stakeholder interviews and synthesize existing research, archetypes, and customer data to surface strategic priorities and content gaps. • Audit current navigation, taxonomy, and content types, and facilitate card sorts and workshops to validate content decisions against real customer language. • Develop a future-state navigation architecture, customer-centered taxonomy, and semantic model connecting products, categories, and use cases. • Define a structured data and schema strategy that improves content discoverability across search engines, AI assistants, and large language models (LLMs). • Assess content for AI-readiness, flagging where structure, metadata, or formatting limit how AI systems retrieve, summarize, or cite it. • Collaborate cross-functionally with Product Design, Engineering, and Research to deliver aligned, scalable content structures. • Establish content governance frameworks with clear ownership, decision rules, and standards for long-term content modernization. • Write authoring guidelines and content models that support human readability and AI-readiness.

🎯 Requirements

• 8+ years in content strategy, information architecture, or a related discipline, at a principal level. • Proven track record designing taxonomy and content models for large, complex content ecosystems. • Experience with structured data, schema markup, and content optimization for AI-driven discovery. • Working knowledge of how LLMs and other AI systems retrieve, interpret, and surface content. • Experience leading enterprise-level change management and cross-functional stakeholder alignment. • Strong communication skills, with the ability to translate complex content and AI-readiness concepts for non-expert stakeholders. • CMS familiarity helpful; deep technical skill not required.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options