Senior Technical Program Manager

🔥 2 hours ago

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Blooming Health

51 - 200 employees

Founded 2020

🏥 Healthcare

🏛️ Government

☁️ SaaS

💰 $26M Series A - Blooming Health on 2025-04

Healthcare • Government • SaaS

Blooming Health is an AI-powered, HIPAA-compliant omnichannel care-management SaaS platform that automates screening, outreach, referrals, and closed-loop follow-up to connect vulnerable populations to social and medical supports. Trusted by 1,500+ organizations across 25 states, Blooming Health runs multilingual voice, SMS, and email journeys, integrates with EHRs via FHIR/HL7/APIs, and supports use cases including post-discharge outreach, social referral management, community care hubs, and AI-assisted Medicaid and SNAP recertification. It serves healthcare organizations, government agencies, and community-based organizations to increase program participation, reduce readmissions, and meet reporting and compliance requirements.

📋 Description

• Own the end-to-end delivery process across Engineering, AI, and Product teams. • Establish and enforce operating rhythms, delivery processes, and accountability frameworks. • Partner closely with Engineering, AI, Product, Customer Success, and Implementation teams. • Coordinate delivery across multiple concurrent customer implementations. • Identify blockers, timeline risks, resource constraints, and delivery challenges before they become critical issues. • Serve as the central source of truth for delivery status across the organization. • Build scalable program management processes that improve organizational effectiveness without creating unnecessary bureaucracy.

🎯 Requirements

• 10+ years of experience in Technical Program Management, Engineering Program Management, Product Operations, Engineering Operations, or related delivery-focused leadership roles. • Proven success operating within fast-paced startup environments. • Demonstrated experience managing technically sophisticated initiatives involving distributed systems, AI/ML platforms, cloud-native architectures, customer-facing products, or other highly complex software environments. • Comfortable participating in discussions involving architecture, infrastructure, system design, APIs, data flows, cloud platforms, and engineering tradeoffs. • Exceptional ability to influence senior leaders, engineers, product managers, and cross-functional stakeholders without direct authority.

🏖️ Benefits

• Health insurance • Professional development opportunities

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