
10,000+ employees
🏥 Healthcare
🤝 Non-profit
Healthcare • Non-profit
Bon Secours is a mission-driven, not-for-profit health care organization that emphasizes compassionate, community-focused clinical care and support services. The organization recruits and trains staff for bedside care, patient support, community service, and administration, and highlights workforce development, flexible benefits, and a culture centered on dignity, unity, and service. Bon Secours presents itself as a faith-based/ministry-oriented health system focused on serving patients and communities with an emphasis on employee growth and total rewards.
🔥 18 minutes ago
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10,000+ employees
🏥 Healthcare
🤝 Non-profit
Healthcare • Non-profit
Bon Secours is a mission-driven, not-for-profit health care organization that emphasizes compassionate, community-focused clinical care and support services. The organization recruits and trains staff for bedside care, patient support, community service, and administration, and highlights workforce development, flexible benefits, and a culture centered on dignity, unity, and service. Bon Secours presents itself as a faith-based/ministry-oriented health system focused on serving patients and communities with an emphasis on employee growth and total rewards.
• Coordinate patient transfer logistics, patient acceptance, consultation, access, and bed placement • Identify the appropriate level of care, accepting provider, and destination plan for referred patients • Work with clinicians and providers to communicate accurate clinical presentations and patient information • Ensure timely access, appropriate bed assignments, accurate documentation, quality, safety, and efficiency • Use EHR, telephony, and office systems while protecting PHI • Apply problem-solving, critical thinking, and clinical decision-making to recommend patient outcomes • Act as liaison among patients, physicians, hospital staff, referring facilities, receiving facilities, and outside agencies • Monitor individual and team compliance and performance • Support process changes and regulatory and quality initiatives • Identify, trend, and report barriers to patient access and throughput • Report safety, compliance, and operational risks through the defined chain of command • Participate in process improvement, professional development, peer development, peer review, and shared leadership • Assist with quality data collection • Maintain active RN licensure within the states where transfer center services are provided • Work assigned shifts, including every other weekend, on-call coverage, and rotating holidays • Perform other tasks and analysis as requested or directed
• Active Registered Nurse (RN) license required • Active multistate/compact registered nurse (RN) licensure required if applicable based on state of residence • Associate Degree of Nursing or diploma (ADN) required • 1 year of acute care experience required • Must have a designated workspace with a locked door, per HIPAA regulations • Secondary work location encouraged, meeting HIPAA regulations • Minimum internet speed of 100 Mbps download and 20 Mbps upload at primary and secondary work locations • Proficiency in Microsoft Office tools, including Outlook, MS Teams, Excel, and Word • Proficiency in EHR data entry, telephony systems, and office systems • Knowledge of EMTALA, Ethics and Compliance, quality initiatives, and HIPAA • Ability to review and interpret patient transfer case information • Ability to escalate and inform regarding patient status changes • Ability to record tasks and conversations regarding patient transfers • Critical thinking and clinical decision-making skills • Excellent oral and written communication skills • Active listening, teamwork, relationship building, multitasking, attention to detail, and adaptability • Epic electronic health record experience preferred • Genesys contact center experience preferred • Healthcare contact center experience preferred • Bachelor's degree of nursing (BSN) preferred • 3+ years of acute care experience preferred
• Competitive pay • Incentives • Referral bonuses • 403(b) with employer contributions (when eligible) • Medical, dental, vision, and prescription coverage • HSA/FSA options • Life insurance • Mental health resources and discounts • Paid time off • Parental and FMLA leave • Short- and long-term disability • Backup care for children and elders • Tuition assistance • Professional development and continuing education support
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