Registered Nurse – Transfer Center Specialist

🔥 2 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $32 - $51 / hour

⏰ Full Time

🟢 Junior

👻 Ghost score 0%

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Bon Secours

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Bon Secours is a mission-driven, not-for-profit health care organization that emphasizes compassionate, community-focused clinical care and support services. The organization recruits and trains staff for bedside care, patient support, community service, and administration, and highlights workforce development, flexible benefits, and a culture centered on dignity, unity, and service. Bon Secours presents itself as a faith-based/ministry-oriented health system focused on serving patients and communities with an emphasis on employee growth and total rewards.

📋 Description

• Coordinate patient transfer logistics, patient acceptance, consultation, access, and bed placement • Identify appropriate levels of care, accepting providers, and destination plans across hospitals, clinics, extended care facilities, and physician offices • Communicate accurate clinical presentations, patient information, bed assignments, and access details with referring and receiving facilities • Collaborate with clinicians, physicians, hospital staff, medical staff, leadership teams, and outside agencies • Use clinical judgment, critical thinking, and established workflows to support patient outcomes • Enter and maintain accurate data in EHR, telephony, and office systems while protecting PHI • Monitor team and individual compliance and performance • Support process changes, regulatory compliance, quality initiatives, and operational efficiency • Report safety, compliance, access, and throughput barriers through the defined chain of command • Participate in process improvement, professional development, peer development, peer review, shared leadership, and quality data collection • Perform additional tasks and analyses as directed

🎯 Requirements

• Active Registered Nurse (RN) license required • Active multistate/compact registered nurse (RN) licensure required if applicable based on state of residence • Associate Degree of Nursing or diploma (ADN) required • 1 year of acute care experience required • Healthcare contact center experience preferred • Epic electronic health record experience preferred • Genesys contact center experience preferred • Designated workspace with a locked door, per HIPAA regulations • Secondary work location meeting HIPAA regulations recommended for power outages • Minimum internet speed of 100 Mbps download and 20 Mbps upload at primary and secondary work locations • Proficiency with Microsoft Office tools, including Outlook, MS Teams, Excel, and Word • EHR data entry, telephony systems, and office systems proficiency • Knowledge of EMTALA, Ethics and Compliance, quality initiatives, and HIPAA • Critical thinking, clinical decision-making, multitasking, attention to detail, and technology proficiency • Excellent oral and written communication skills • Communication with clinical care team members and active listening • Must maintain active RN licensure within states where transfer center services are provided

🏖️ Benefits

• Competitive pay • Incentives • Referral bonuses • 403(b) with employer contributions (when eligible) • Medical, dental, vision, and prescription coverage • HSA/FSA options • Life insurance • Mental health resources and discounts • Paid time off • Parental and FMLA leave • Short- and long-term disability • Backup care for children and elders • Tuition assistance • Professional development • Continuing education support

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