Field Service Engineer, Digital Radiography

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

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Boston Imaging - A Samsung Company

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🔧 Hardware

🤝 B2B

🤖 Artificial Intelligence

Hardware • B2B • Artificial Intelligence

Boston Imaging - A Samsung Company is a healthcare technology provider and imaging equipment brand offering a broad portfolio of diagnostic imaging hardware and software. It supplies ultrasound systems, digital radiography units, and computed tomography (CT) solutions—including mobile CT and retrofit systems—along with healthcare IT, AI-enabled imaging tools, and support services for hospitals, clinics, and specialty practices. The company focuses on clinical imaging hardware, workflow solutions, and advanced imaging features that improve diagnostic confidence and patient care.

📋 Description

• Executes scheduled preventive maintenance and maintains documentation of all service events, tests, and corrective maintenance performed on Samsung HME digital radiography imaging technologies • Consults and collaborates with key stakeholders to prepare for installation and deployment of Samsung HME digital radiography imaging technologies, including but not limited to electrical, mechanical, gas, pneumatics, software, networking and integration to data/information retention systems • Performs or coordinates assembly and installation of Samsung HME digital radiography imaging technologies, including but not limited to electrical, mechanical, software, networking and integration to data/information retention systems • Prepares periodic maintenance instructions for Samsung HME digital radiography imaging technologies • Performs required safety inspection and performance assurance on Samsung HME digital radiography imaging technologies • Assess Samsung HME digital radiography imaging technologies for compliance with HIPAA storage and security policies • Completes documentation for entry into the centralized maintenance management system • Completes and maintains system function, configuration and support documentation • Ensures compliance with all federal/state/local rules and regulations and all applicable policies and procedures governing Samsung HME digital radiography imaging technologies • Directly performs or schedules with Samsung HME dealers or outside independent service vendors the performance assessment, preventive maintenance on Samsung HME digital radiography imaging technologies and documents work performed • Review outcome of repairs, preventive maintenance actions taken by Samsung HME dealers and independent service organizations and makes recommendations concerning changes to preventive maintenance schedules, procedures, or documentation • Analyzes and corrects malfunctions on Samsung HME digital radiography imaging technologies. Analysis and corrective methods include but are not limited to observation of front panel and controls; interpretation of block and schematic diagrams; utilization of appropriate test equipment; replacement of components, PC boards, sub-systems and software; adjustment and restoration of network connectivity and integration to data/information retention systems; calibration and adjustment to manufacturers specifications; working with clinical and engineering personnel to correct operator based problems • Performs or coordinates remediation action on Samsung HME digital radiography imaging technologies medical/imaging equipment safety • Performs investigative evaluation of Samsung HME digital radiography imaging technologies involved in patient and employee incidents / accidents. Document’s findings and reports as required • Performs or coordinates the decommissioning of Samsung HME digital radiography imaging technologies and other medical equipment per established policies • Assists, as required, with staff in-service education. Cross train new employees on use on test equipment, department procedure, and medical system support • Develops and implements a plan for professional growth • Maintains current with advancing technology, including Samsung HME provided training as required to perform duties • Performs miscellaneous duties as directed in support of the need of the organization

🎯 Requirements

• Associates Degrees in Electronics, Telecommunications, or Computer Networking or other related discipline or equivalent experience preferred • Technical training and at least 2 years hands on experience servicing medical equipment. • Experience with CT and Imaging a plus • ISO, FDA, CMDR Awareness Training and Product Complaint System, or Certification – Health Stream • Experience with mechanical devices, tools and test equipment, telecommunications systems, and working knowledge of computer networking • Must demonstrate fluent English verbal and written communication skills and work effectively in a demanding, fast paced environment • Budget, expense, and resource management experience required • Must be able to assemble facts from various areas, analyze data, and provide informed recommendations to management

🏖️ Benefits

• Medical (Blue Benefit Administrators): 5 PPO Plans ( with up to 95% employer contribution ) • Dental (Blue Cross Blue Shield): 2 PPO Plans ( with up to 80% employer contribution ) • Vision (Blue Cross Blue Shield): 100% company paid • Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid • 401k Retirement (Fidelity): 100% company match up to 5% • Tax Deferred Health Care Savings Programs • Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft • Generous paid time off, tuition reimbursement, and more!