Principal Strategist, Digital Strategy – Contract

🕒 Yesterday

🇺🇸 United States – Remote

💵 $105 - $120 / hour

⏳ Contract/Temporary

🔴 Lead

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Bounteous

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Private Equity Round on 2021-08

Consulting • Healthcare • Marketing

Bounteous is a digital solutions firm known for its co-innovation model, which assists leading brands in navigating digital transformations and enhancing user experiences. The company partners with businesses from various sectors such as financial services, healthcare, telecommunications, retail, and convenience, to deliver data-driven solutions. Bounteous offers expertise in areas including artificial intelligence, data analytics, digital commerce, and cloud enablement, helping its clients harness technology for sustained growth and brand loyalty. With a global presence, Bounteous is dedicated to creating personalized and effective digital strategies that drive business success.

📋 Description

• Lead development of comprehensive digital strategies and transformation roadmaps aligned with client business objectives • Assess clients' digital capabilities, customer experiences, operating models, and technology ecosystems • Identify opportunities to improve customer engagement, operational effectiveness, and business performance through digital transformation • Translate business objectives and customer needs into actionable strategic initiatives • Develop prioritized recommendations, investment roadmaps, and implementation strategies • Define future-state digital experiences and capabilities across channels and customer touchpoints • Evaluate emerging technologies and market trends for innovation and competitive differentiation • Serve as a trusted strategic advisor to senior client stakeholders and executive leadership • Facilitate executive workshops, discovery sessions, stakeholder interviews, and strategy discussions • Communicate complex strategic recommendations to business and technology audiences • Build executive-level presentations, business cases, and strategic narratives • Influence senior stakeholders and drive alignment across business functions • Establish relationships with client executives and key decision-makers • Develop customer-centric strategies based on customer insights, business objectives, and market opportunities • Partner with research and experience teams to understand customer behaviors, needs, pain points, and expectations • Define customer journey improvement opportunities across digital and physical touchpoints • Support customer journey mapping, experience strategy, personalization, and omnichannel initiatives • Identify opportunities to improve customer acquisition, engagement, retention, and loyalty • Identify opportunities to leverage data, analytics, AI, and Generative AI to improve customer experiences and business outcomes • Help clients define practical AI-enabled transformation opportunities and strategic use cases • Partner with Data, AI, and Technology teams to ensure recommendations are technically achievable and commercially viable • Evaluate emerging digital trends and their potential impact on client organizations • Support AI-enabled customer experience and operating-model strategies • Promote and enforce information security practices, including acceptable use, malware protection, and password security • Identify, assess, and report security risks affecting information asset confidentiality, integrity, and availability • Evaluate data storage, processing, and transmission for GDPR, CCPA, and other privacy compliance • Integrate data protection measures throughout the information lifecycle

🎯 Requirements

• 10+ years of experience in Digital Strategy, Management Consulting, Digital Transformation, Customer Experience Strategy, Product Strategy, or a related discipline • Demonstrated experience leading complex digital strategy and transformation engagements for enterprise organizations • Strong experience working directly with C-suite and senior executive stakeholders • Proven ability to translate complex business challenges into actionable digital strategies and roadmaps • Strong understanding of customer experience, digital platforms, data, technology, and digital marketing ecosystems • Experience facilitating executive workshops and strategic planning sessions • Strong analytical and structured problem-solving capabilities • Excellent storytelling, presentation, and executive communication skills • Demonstrated ability to lead multidisciplinary teams and influence stakeholders without direct authority • Bachelor's degree in Business, Strategy, Marketing, Technology, or a related field; MBA or advanced degree preferred

🏖️ Benefits

• Equal opportunity employer • Eligible candidates may be sponsored for employment visas