Azure Operations Engineer

Job not on LinkedIn

🔥 3 hours ago

☕ Washington – Remote

☕ Washington – Remote

💵 $45 - $48 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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📋 Description

• Support end-to-end operational execution of infrastructure product launches in a large-scale cloud technology environment • Manage launch requests from intake and validation through preparation, submission, downstream monitoring, issue resolution, and closure • Investigate and reconcile discrepancies across request data, operational systems, launch documentation, and downstream requirements • Use data, queries, and operational tools to validate information and investigate unexpected results • Manage high volumes of concurrent requests with varying priorities, deadlines, dependencies, and complexity • Partner with requestors and cross-functional engineering, business planning, operations, and commerce stakeholders • Monitor downstream execution, identify stalled activities or unexpected outcomes, and coordinate resolution or escalation • Track launch milestones, manage dependencies, and follow up on outstanding actions • Identify recurring operational issues, document business impact, and communicate systemic concerns to leadership • Contribute insights to postmortems, SOP updates, and process improvement discussions • Maintain accurate request history, decisions, status updates, and supporting evidence • Handle confidential product, pricing, and business information appropriately

🎯 Requirements

• 3+ years of hands-on experience in complex operational environments, managing and resolving individual requests, records, or tickets • Experience in product operations, catalog management, SKU management, pricing, billing, commerce operations, supply chain, or data quality operations • Demonstrated ability to investigate operational problems end to end, identify root causes, determine appropriate solutions, and verify outcomes • Experience using data, queries, operational systems, or technical tools to investigate discrepancies and validate information • Strong attention to detail and ability to reconcile information across multiple systems and data sources • Ability to manage multiple concurrent, time-sensitive requests with competing priorities and fixed deadlines while maintaining accuracy • Ability to work through incomplete or conflicting requirements and determine when to proceed, seek clarification, or escalate • Strong analytical and problem-solving skills with ability to learn unfamiliar technical systems, documentation, and processes independently • Excellent written and verbal communication skills for communicating issues and requirements clearly to technical and business stakeholders • Ability to remain composed and execute effectively in fast-paced operational environments • Sound judgment when handling confidential business and operational information • Preferred: Experience with SQL, Kusto (KQL), or similar query languages • Preferred: Experience working with Azure infrastructure, cloud services, commerce platforms, or monetization operations • Preferred: Background in pricing, billing, or other financial operations • Preferred: Experience contributing to SOPs, operational documentation, or postmortem reviews • Preferred: Experience identifying recurring operational challenges and providing data-backed process improvement recommendations • Preferred: Familiarity with cross-functional launch management, operational governance, and downstream execution monitoring

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible Spending Account (FSA) • 401(k) retirement plan • Competitive paid time off • Parental leave • Professional growth and development opportunities

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