Senior Comms Production Specialist, Membership & Incentives

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BPCS, Comprehensive marketing solutions, ltd.

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

📣 Marketing

Consulting • Marketing

BPCS, Comprehensive marketing solutions, ltd. is a marketing agency founded in 2015 by four friends and experienced advertising professionals. The company offers integrated marketing, business consulting, advertising, and marketing strategies. Positioned as a 'big little agency,' BPCS combines the resources of larger firms with the personal touch and commitment of smaller agencies, providing responsive and dedicated services to meet complex marketing challenges.

📋 Description

• Own end-to-end campaign delivery across email and push using Salesforce Marketing Cloud, including Journey Builder, Automation Studio, Content Builder, and Email Studio • Configure and validate custom journey activities and API-based integrations for high-volume performance, failure states, and system thresholds • Write and maintain AMPscript and SQL for personalization, segmentation, validation, and troubleshooting • Develop safeguards preventing sends when required data is missing or incorrect • Build dynamic, reusable templates from Figma designs and from scratch • Create multi-brand, multi-market content with currency formatting, dark-mode compatibility, and device coverage across more than 100 locales • Build audiences and segments across Salesforce Data Cloud and Marketing Cloud, including activations, automations, suppression and exclusion logic, and test and holdout groups • Conduct technical quality assurance and user acceptance testing covering rendering, device compatibility, links, tracking, dynamic logic, data joins, and journey behavior • Review teammates’ code and quality assurance work • Lead campaign execution through workback schedules, localization testing, Go/No-Go decisions, and launch-day delivery checks • Maintain auditable campaign documentation in Jira and Confluence • Monitor live journeys, diagnose issues, and lead root cause analysis • Manage issues through resolution and confirm corrective actions • Evaluate processes and recommend updates • Help pilot automation and validation tools to reduce manual production steps

🎯 Requirements

• At least five years of hands-on Salesforce Marketing Cloud development experience in a production environment with rigorous quality assurance standards • Fluency in AMPscript, including writing, debugging, and refactoring code • Strong SQL skills and ability to validate campaign accuracy through data queries • Deep knowledge of the Salesforce Marketing Cloud data model, including Data Extensions, Shared Data Extensions, Send Logs, Data Views, Contact Builder, triggered sends, and API sends • Experience supporting high-volume campaigns with sends in the millions • Understanding of throughput limits, thresholds, and operational requirements for high-volume sends • Strong HTML and CSS skills for email • Experience with dynamic and enhanced dynamic content and app push notifications • Ability to work independently, find solutions, recognize when escalation is necessary, and manage difficult stakeholder conversations about scope or scheduling • Strong attention to detail and ability to reconcile counts and validate campaign variants under time-sensitive conditions • Experience working in an agile delivery environment using Jira and Confluence • Ability to provide accurate estimates, maintain clear project status, and identify risks early • Bachelor’s degree in a technical, marketing, or related field, or equivalent professional experience • Candidates must be available to work core business hours in either the Pacific or Central time zone

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible Spending Account (FSA) • 401(k) retirement plan • Competitive paid time off • Parental leave • Professional growth and development opportunities