Health Insurance Agent

Job not on LinkedIn

🔥 2 minutes ago

🌲 Oregon – Remote

🌲 Oregon – Remote

⏰ Full Time

🟢 Junior

🔒 Insurance

🚫👨‍🎓 No degree required

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BPO2B Global Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🤝 B2B

Consulting • B2B

BPO2B Global Inc is a company that focuses on enhancing people performance through innovative solutions tailored to outsourcing and offshoring needs. The company operates primarily in the consulting space, providing expertise and support to businesses looking to optimize their operations through strategic outsourcing.

📋 Description

• Handle inbound and outbound calls with potential and existing customers interested in health insurance plans • Conduct needs assessments to understand clients' healthcare requirements, financial situations, and coverage preferences • Explain health insurance plans, benefits, coverage options, premiums, deductibles, and eligibility requirements • Guide customers through enrollment and assist with required documentation • Provide accurate plan information and ensure compliance with established guidelines • Build trust and rapport through personalized assistance and solutions • Manage customer objections and concerns using a consultative sales approach • Follow up with leads and prospects to increase enrollment opportunities • Maintain accurate customer interaction, application, and follow-up records in CRM systems • Meet individual and team sales goals, quality standards, and performance metrics • Stay updated on insurance products, market changes, and company procedures • Ensure confidentiality and proper handling of customer personal information

🎯 Requirements

• 1+ years of experience in sales, customer service, call center, BPO, or insurance-related roles • Previous experience selling health insurance, Medicare, ACA plans, or other insurance products is highly preferred • Experience working with U.S. customers is a plus • Strong verbal communication and active listening skills • Sales-oriented mindset with ability to close opportunities • Customer-focused approach with empathy and problem-solving skills • Ability to handle objections and explain complex information simply • Strong attention to detail and organizational skills • Ability to work under performance goals and KPIs • Comfortable using CRM systems and digital tools • Advanced English level (B2/C1 preferred) • Strong reading comprehension for insurance documentation and customer information • Active U.S. Health Insurance License depending on state requirements is a preferred qualification • Experience with ACA Marketplace, Medicare Advantage, Medicaid, or private health insurance products is preferred • Familiarity with U.S. healthcare terminology and enrollment processes is preferred