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Clinical Outreach Specialist

Job not on LinkedIn

🔥 2 minutes ago

🌲 North Carolina – Remote

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⏰ Full Time

🟢 Junior

đź‘» Ghost score 12%

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Logo of BrentCare Behavioral Health

BrentCare Behavioral Health

201 - 500 employees

🏥 Healthcare

📚 Education

Healthcare • Education

BrentCare Behavioral Health is a management and services organization that partners with adolescent behavioral health and treatment programs to provide compassionate, clinically driven support. They emphasize honoring each program's clinical identity while delivering trauma-informed, evidence-based care for teens and their families. Services cited include mental health treatment for anxiety, depression, trauma and co-occurring disorders; substance use disorder treatment (detox, inpatient/outpatient rehab, relapse prevention); family therapy; holistic therapies (yoga, equine therapy, art therapy, mindfulness); and academic and life-skills support including accredited tutoring. BrentCare positions itself as a partner to innovative, program-focused adolescent treatment providers, supporting clinical teams, families, and the recovery process.

đź“‹ Description

• Build and deepen relationships with clinicians, physicians, schools, hospitals, and community organizations across North Carolina • Serve as a trusted resource for adolescent and family behavioral health care • Guide referents and families from the first call through admission when BrentCare is the right fit • Help families find appropriate vetted alternatives when BrentCare is not the right fit • Conduct face-to-face meetings to understand referent needs, address treatment barriers, and establish BrentCare as a go-to partner • Deliver presentations, continuing education events, and workshops for clinical, school, and community audiences • Represent BrentCare at conferences, networking events, and professional gatherings, including some evenings and weekends • Coordinate facility tours and referent visits to BrentCare programs • Develop and execute a written North Carolina territory plan with referral and admissions targets • Analyze referral patterns and CRM data to prioritize accounts, identify new channels, and recover lapsed referents • Identify key decision-makers across outpatient practices, psychiatric hospitals, pediatricians, school systems, EAPs, and military networks • Build a consistent in-person call cadence and meet or exceed monthly referral and admissions goals • Respond to referral inquiries and support referring professionals and families through admission • Partner with Admissions and Clinical teams to provide a seamless experience for families • Explain the treatment process and early stages of care to families • Maintain knowledge of regional behavioral health resources and recommend appropriate alternatives • Log KPI activity in the CRM • Collaborate with Marketing on collateral, digital content, and event strategy • Stay current on adolescent mental health, substance use treatment, and the competitive landscape

🎯 Requirements

• Must reside in North Carolina; Charlotte or Raleigh metro preferred • Bachelor's degree in social work, psychology, counseling, marketing, or a related field • 1+ year experience in business development, clinical outreach or healthcare sales, or 3+ years of relevant industry experience • Working knowledge of adolescent development, mental health, and substance use disorders • Strong presentation, communication, and relationship-building skills, with a compassionate approach to families in crisis • Proficiency with CRM systems and comfort using data to guide strategy • Ability to travel regularly throughout North Carolina, with occasional overnight travel within NC and to BrentCare facilities • Valid driver's license and reliable transportation

🏖️ Benefits

• Occasional overnight travel within North Carolina and to BrentCare facilities • Valid driver's license and reliable transportation

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