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AR Team Lead, RCM

🔥 12 hours ago

🇺🇸 United States – Remote

đź’µ $50k - $62k / year

⏰ Full Time

đźź  Senior

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Logo of Brightree

Brightree

501 - 1000 employees

Founded 2002

🏥 Healthcare

đź’Ľ Consulting

⚕️ Healthcare Insurance

đź’° Venture Round on 2008-07

Healthcare • Consulting • Healthcare Insurance

Brightree is a leading provider of software solutions for healthcare management, focusing on Home Medical Equipment (HME), Durable Medical Equipment (DME), and pharmacy businesses. Their comprehensive platform offers tools for billing, business management, inventory management, and more, helping healthcare providers streamline their operations and improve patient experiences. Key offerings include integration solutions, patient resupply systems, ePrescribe capabilities, and mobile delivery support. Brightree also provides data and analytics services, revenue cycle management, patient billing, and professional consulting services, making it a cornerstone for post-acute care providers aiming to enhance efficiency and engagement.

đź“‹ Description

• Lead, coach, and develop a team of revenue cycle professionals • Own outcomes for an assigned portfolio of client accounts • Identify opportunities to improve reimbursement results, operational efficiency, and client satisfaction • Analyze performance metrics, denial trends, payer behaviors, and operational data • Implement corrective actions to improve client outcomes • Monitor productivity, quality, inventory, service levels, and account health metrics • Partner with Revenue Cycle Management leaders and cross-functional teams • Guide team members in developing analytical skills and operational expertise • Lead operational improvement initiatives • Support account transitions, onboarding, workload balancing, and ongoing account management • Communicate performance, risks, trends, and recommendations to leadership and stakeholders • Ensure compliance with payer requirements, company policies, regulatory guidelines, and operational controls

🎯 Requirements

• 3+ years of experience within the HME/DME industry with strong Revenue Cycle Management knowledge • Experience working with Medicare, Medicaid, and commercial payer reimbursement processes • Strong understanding of claims lifecycle management, accounts receivable, denials, appeals, and reimbursement workflows • Previous people leadership, supervisory, lead, or team coaching experience • Ability to develop and motivate employees • Ability to leverage operational data, analytics, and reporting for trend identification, root-cause analysis, and business improvement • Experience managing productivity, quality, service-level, and financial metrics • Strong communication and stakeholder-management skills • Experience leading process improvement initiatives and driving operational change • Proficiency with revenue cycle management systems, reporting tools, and Microsoft Office applications • Bachelor's degree in Business, Healthcare Administration, Finance, or a related field, or equivalent combination of education and experience • Experience supporting geographically distributed teams, including domestic and global operational resources • Brightree experience is a plus • Experience across multiple DME product categories is a plus

🏖️ Benefits

• Medical, dental, vision, life, AD&D, and disability insurance • HSA, FSA, commuter benefits, and sleep care management • 401(k), ESPP, EAP, and tuition assistance • 15 days PTO in the first year for hourly employees / FTO for salaried employees • 11 paid holidays plus 3 floating holidays • Up to 14 weeks primary caregiver leave or 2 weeks secondary caregiver leave • Flexible work arrangements • Programs supporting personal and professional growth

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