Program Manager II, GTM Operations

🕒 March 4

🇺🇸 United States – Remote

💵 $98k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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brightwheel

WebsiteLinkedInAll Job Openings

201 - 500 employees

📚 Education

☁️ SaaS

🤝 B2B

💰 $55M Series C - Brightwheel on 2021-02

Education • SaaS • B2B

brightwheel is an all-in-one childcare and early education management platform that helps preschools, childcare centers, in-home caregivers, camps, Montessori programs and multisite operators manage billing and payments, enrollment and admissions, attendance and check-in, staff scheduling and payroll, family communication, curriculum and assessments, CACFP/health checks, and reporting via a mobile-first SaaS app used by administrators, teachers, and parents.

📋 Description

• Drive strategic, cross-functional GTM programs spanning multiple product lines, enabling scalable multi-product selling motions and expansion into new verticals. • Redesign and optimize frontline workflows within Salesforce and related systems to reduce tech debt, eliminate redundancy, and improve funnel conversion and operational efficiency. • Partner closely with Sales, Marketing, Finance, and Systems Operations to align on go-to-market strategy, planning, and execution. • Lead stakeholder alignment and change management across the GTM organization, ensuring initiatives are clearly communicated, operationalized effectively, and adopted by frontline teams. • Deploy and scale AI-driven workflow solutions that improve frontline team productivity — embedding automation, intelligent insights, and tooling enhancements directly into day-to-day workflows to reduce friction and increase impact. • Build executive-ready analyses and KPI-driven recommendations that inform prioritization, performance tracking, and identification of high-leverage growth opportunities. • Partner with senior leadership to define priorities, track business performance, and identify scalable levers for growth.

🎯 Requirements

• 4–6+ years of professional experience, including 2–3+ years in Sales Operations, Revenue Operations, or a related GTM function. • Experience in a high-growth or startup environment, ideally supporting multi-product or multi-segment sales motions in a vertical SaaS environment. • Strong working knowledge of Salesforce, Sigma, and other GTM systems and analytics tools. • Implemented automation or AI-enabled workflow improvements that enhanced frontline productivity. • Led complex, cross-functional programs from strategy through execution, delivering measurable improvements in efficiency, productivity, or funnel conversion. • Translated business needs into scalable system and process enhancements within Salesforce or similar platforms. • Used data to diagnose root causes, define KPIs, and influence leadership decisions with structured, executive-ready recommendations. • Successfully navigated ambiguity, competing priorities, and organizational change while maintaining forward momentum.

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Generous paid parental leave • Flexible PTO so you can recharge when you need it • Local retirement or savings plans (e.g., 401(k) in the U.S.) • Equity opportunities