Business Process Documentation Specialist – SOP Documentation Analyst

🔥 17 hours ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $30 - $40 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Brillio

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🛡️ Insurance

📦 Logistics

💰 Private Equity Round on 2019-01

Healthcare • Insurance • Logistics

Brillio is a technology consulting company that specializes in driving digital transformation for businesses across various industries such as banking, financial services, insurance, life sciences, telecom and media, healthcare, and retail. They focus on customer experience transformation, data and AI, product and platform engineering, and provide infrastructure, cloud, and security solutions. With an emphasis on engineering digital products and leveraging generative AI, Brillio aims to provide bespoke solutions that help businesses thrive in the age of AI and technological disruption. They also offer services to help businesses adapt to new technological challenges and turn disruptions into competitive advantages.

📋 Description

• Develop and maintain SOPs, work instructions, process guides, job aids, and other business documentation • Interview key stakeholders, process owners, and subject matter experts to understand business processes, requirements, pain points, roles, and current ways of working • Document current and future-state processes, including roles, handoffs, approvals, controls, and exceptions • Participate in workshops and working sessions to capture processes, decisions, and documentation requirements • Translate complex business and system processes into clear, user-friendly instructions • Establish consistent documentation templates, naming conventions, version control, and approval standards • Maintain an organized, centralized documentation repository • Partner with Process Owners and SMEs to validate documentation for accuracy and completeness • Support training and change-management activities by developing supporting job aids and reference materials • Maintain documentation as processes, systems, and business requirements change

🎯 Requirements

• 4+ years of experience • Primary skills: Project Management Operations

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