Senior Director, Business Operations – Growth Enablement

🔥 4 minutes ago

🌪️ Kansas – Remote

🌪️ Kansas – Remote

💵 $180k - $220k / year

⏳ Contract/Temporary

🟠 Senior

⚙️ Business Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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EVERSANA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

EVERSANA is a comprehensive service provider focused on integrated commercial solutions for the life sciences industry. The company offers a wide range of services including advisory and management consulting, regulatory consulting, patient services, market access strategies, pricing and revenue management, medical affairs, and digital transformation. EVERSANA is known for its expertise in drug commercialization, enabling companies to effectively launch and manage pharmaceutical products. With a platform powered by data and analytics, EVERSANA addresses challenges related to drug pricing, market access, patient adherence, and product delivery, helping companies optimize their commercial strategies and enhance patient outcomes. The company emphasizes innovation and has been recognized for its use of AI and data analytics within the life sciences sector.

📋 Description

• Serve as operating partner to the President and leaders of Medical Affairs, Pharmacovigilance, Quality and Regulatory • Bring discipline, transparency and speed to lead generation, contracting, delivery and renewals • Lead Commercial Operations, Contracts and Business Operations teams • Partner with central commercial, Finance, Legal, IT and Human Resources teams • Meet service leaders, document shared-function challenges and create prioritized support plans • Run monthly operating reviews covering pipeline, bookings, renewals, margin, capacity, contracts and blockers • Establish Salesforce as the single source of truth from lead to closed business • Build dashboards for lead volume, conversion, sales velocity, win rate, pipeline coverage, forecast accuracy and bookings • Lead and develop the offshore Pre-Sales Lead and support end-to-end pre-sales and contracting • Establish RFx intake, bid/no-bid decisions, bid strategy, response management and win/loss reviews • Scale the contracts function and implement contract-lifecycle technology • Maintain a live contract register and proactive renewals engine • Standardize end-to-end processes including service catalog, SOWs, deal-to-delivery handoff, onboarding, change orders and invoicing readiness • Provide capacity, utilization and onshore/offshore visibility • Define the EVERSANA MEDICAL scorecard and operating cadence • Own forecasting by linking pipeline, bookings, capacity and revenue • Provide board- and investor-ready reporting • Co-own multi-year growth and annual operating plans with the President and service leaders • Govern pricing, deal economics, margin guardrails and competitive intelligence • Lead integration of acquired businesses and capabilities • Own the business systems roadmap and apply automation and AI to reporting, contract intake, renewals and handoffs

🎯 Requirements

• 15+ years in life sciences services, pharma or SaaS • 8+ years leading commercial operations, revenue operations, contracting or business operations • Hands-on command of Salesforce as a revenue system, including pipeline stage design, dashboards, forecasting and data governance • Experience leading a CRM cleanup or implementation • Experience selecting and implementing contract-lifecycle technology • Experience running a renewals discipline at scale • Strong understanding of PV, Medical Information and Medical Affairs, GxP Quality and Regulatory services and obligations, including GVP, ICH E2 series, 21 CFR Part 11 and quality agreements • Track record of owning or co-owning a P&L or bookings target • Experience closing multi-year, multi-million-dollar outsourcing deals • Experience leading post-merger integration across commercial, contract, systems and process workstreams • Experience scaling operations across regions, including offshore delivery and support teams • Executive presence with C-suite clients, internal leadership and investors • Ability to lead through influence across matrixed functions and earn the trust of scientific and clinical leaders • Experience building and developing high-performing teams through change and integration • Process design and standardization • Revenue systems, data governance and reporting, including Salesforce, contract management and business intelligence • KPIs, forecasting and operating rhythm • Contract and commercial risk governance and renewals management • Strategic account planning, pricing, deal desk, RFP/RFI (RFx) management and bid strategy • Integration planning and execution for acquisitions • Change management and adoption • Cross-functional leadership across commercial, Business Development, Pre-Sales, service lines, Finance, Legal and IT • Travel up to 20% to support clients, deal pursuits and global delivery hubs or on a need basis

🏖️ Benefits

• Remote work options • Competitive salary and benefits • Reasonable accommodations during the hiring process • Equal opportunity employment • Travel support for clients, deal pursuits and global delivery hubs