Program Delivery Manager

🔥 27 minutes ago

🏄 California – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 12%

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Logo of BriteCore

BriteCore

51 - 200 employees

Founded 2009

🛡️ Insurance

☁️ SaaS

💳 Fintech

Insurance • SaaS • Fintech

BriteCore is a cloud-native platform for property and casualty (P&C) insurers that enhances business growth, productivity, and customer experience. The platform offers advanced reporting, analytics, and customizable portals for agents and policyholders, leveraging AI and machine learning for efficiency. Built on Amazon Web Services (AWS), BriteCore provides a reliable, scalable solution that supports remote work and is designed to integrate with third-party tools to adapt to industry trends.

📋 Description

• Lead large end-to-end implementations of BriteCore’s cloud-based core insurance platform for P&C insurers • Act as the primary liaison for largest customers, cultivating trusted relationships and managing expectations • Control project scope to prevent delays and manage costs • Collaborate with Implementation Analysts, Product Owners, Engineering, QA, and business stakeholders • Articulate business requirements and deliver high-value outcomes • Create and manage detailed project plans • Coordinate resources and maintain transparent communication throughout the project lifecycle • Enhance implementation processes to shorten timelines, lower costs, and improve deliverables • Provide progress reports to executive stakeholders at BriteCore and customer organizations • Allocate resources, track effort, and forecast future project needs • Facilitate outcome-driven meetings and document decisions and action items • Identify risks and implement mitigation strategies

🎯 Requirements

• Bachelor’s Degree in Computer Science or related field • 8+ years of experience leading complex SaaS implementation projects • 5+ years of experience leading core systems transformations • 5+ years of hands-on experience working in the P&C space • 2+ years of experience working at a scaling startup • Proven track record of managing customer relationships, setting expectations and persuading customer engagement • Proven ability to stay organized while adapting quickly to changing priorities • Demonstrated experience managing high-pressure situations while maintaining a professional and solutions-focused approach • Experience working with industry-standard project management platforms and tooling • Excellent verbal and written communication skills • Up to 20% of domestic overnight travel required • 2+ years of hands-on experience working in SQL (bonus) • 1+ year of professional experience coding in Python (bonus)

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401K with company match • Disability coverage • Unlimited PTO • Fully paid parental leave • Equal opportunity and inclusive work environment

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