Industrial Water Design Client Services Manager – Food & Beverage Market Sector

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $144k - $236k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📁 Client Services

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Brown and Caldwell

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1947

💼 Consulting

🏗️ Construction

🏥 Healthcare

Consulting • Construction • Healthcare

Brown and Caldwell is an environmental engineering and consulting firm focused on water and wastewater systems, providing end-to-end solutions from design and construction management through operations, treatability testing, pilot demonstrations, and digital optimization. The company specializes in membrane and advanced water-treatment technologies (including potable reuse and PFAS/emerging contaminant solutions), climate change resilience, utility performance, and research and innovation to serve utilities, municipalities, and industrial clients. Brown and Caldwell combines field services, laboratory work, and digital tools (e. g. , BC:Opta™) to improve water stewardship, sustainability, and infrastructure performance.

📋 Description

• Drive growth by identifying, shaping, and winning major capital projects across the food and beverage market sector • Lead strategic pursuits and build executive-level client relationships • Align Brown and Caldwell’s multidisciplinary capabilities to support client investments in water, wastewater, and facility infrastructure • Develop and execute multi-year client growth strategies • Develop client business cases including revenue targets, service expansion, and positioning milestones • Secure and deliver profitable work while managing risk exposure • Lead client portfolios to achieve revenue, margin, and backlog targets • Maintain utilization aligned with portfolio expectations • Provide performance calibration with Business Unit and Area/Market leadership • Build and lead a high-performing Client Service Team • Coordinate resources across business lines and engage subject matter experts • Mentor developing team members • Expand relationships across client functional areas and leadership levels • Translate client insights and market intelligence into growth strategies • Execute structured client engagement plans with at least 20% client-facing time • Serve as Sales Leader on key pursuits, evaluate opportunities, and develop win strategies • Maintain accurate client data and governance between Client Services Manager and Project Manager roles • Contribute to project delivery excellence • Adapt to additional assignments based on evolving needs

🎯 Requirements

• Minimum of 10 years of experience in environmental engineering and consulting industry with progressive responsibilities including marketing and business development • Bachelor’s degree in engineering, science, business, sales, or equivalent experience is required • Proficiency in managing client portfolios to achieve revenue, margin, and growth outcomes • Advanced professional acumen in balancing project oversight with strategic client leadership • Demonstrated ability to identify, evaluate, and scope new business opportunities • Proficiency in go/no-go decision support and development of effective pursuit win strategies • Experience serving as Sales Leader for key proposals • Ability to identify and engage appropriate teaming partners • Advanced proficiency in developing, expanding, and leveraging client relationships across multiple organizational levels • Strong ability to research and translate client business drivers into actionable growth strategies • Capability to identify emerging client needs and align BC capabilities to capture new market opportunities • Demonstrated ability to motivate and align multidisciplinary teams • Advanced facilitation, interview, and executive communication skills (written and oral) • Working proficiency in risk identification, mitigation, and performance management • Familiarity with governance principles, decision-support models, and change leadership practices • Proficiency in digital tools, data systems, and AI-enabled platforms • Advanced leadership skills • Ability to pass a pre-employment background check and drug test

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Short-term disability insurance • Long-term disability insurance • Life insurance • Employee assistance program • Paid time off • Parental leave • Paid holidays • 401(k) retirement savings plan with employer match • Performance-based bonus eligibility • Employee referral bonuses • Tuition reimbursement • Pet insurance • Long-term care insurance • Exceptional development opportunities