
10,000+ employees
Founded 2018
🏥 Healthcare
⚕️ Healthcare Insurance
Healthcare • Healthcare Insurance
Bon Secours Mercy Health is a leading health care organization committed to transforming health care delivery and services through strategic innovation and compassionate care. Operating hospitals and clinical sites in the U. S. and Ireland, the organization focuses on extending health care access, improving patient outcomes, and enhancing value through emerging technologies and strategic partnerships. With a commitment to service and stewardship, Bon Secours Mercy Health also prioritizes enhancing the quality of life for underserved communities while advocating for sustainability. The organization’s initiatives include digital innovation, diversified growth through investments and partnerships, and providing high-value care across its core clinical operations.
🔥 5 minutes ago
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10,000+ employees
Founded 2018
🏥 Healthcare
⚕️ Healthcare Insurance
Healthcare • Healthcare Insurance
Bon Secours Mercy Health is a leading health care organization committed to transforming health care delivery and services through strategic innovation and compassionate care. Operating hospitals and clinical sites in the U. S. and Ireland, the organization focuses on extending health care access, improving patient outcomes, and enhancing value through emerging technologies and strategic partnerships. With a commitment to service and stewardship, Bon Secours Mercy Health also prioritizes enhancing the quality of life for underserved communities while advocating for sustainability. The organization’s initiatives include digital innovation, diversified growth through investments and partnerships, and providing high-value care across its core clinical operations.
• Provide clinical care management services to identified eligible patients • Coordinate care to obtain desired health outcomes, improve self-care abilities, and decrease unnecessary cost of care • Work with the Interdisciplinary Team, Ambulatory Care Manager, and Care Coordinator to identify and address patient needs • Perform standardized comprehensive needs assessments • Identify and address barriers to care and align patients with benefits and resources • Maintain a caseload of patients according to department policies • Identify, enroll, and manage patients in the Complex Case Management program • Develop, implement, review, and update patient-centered care plans • Collaborate with ACMs, PCPs, specialists, and hospitalists • Perform situational and family assessments of social determinants of care • Conduct patient outreach and document in the electronic medical record • Identify, execute, and track referrals to care and community resources • Provide resource management to improve care and patient experience and reduce unnecessary cost and utilization • Assist patients with advanced care planning and Advanced Directives • Coordinate services for disabled status and facilitate placement in post-acute rehabilitation or long-term care facilities • Advocate for patients’ physical and socioeconomic needs and connect them with community resources
• Bachelor’s Degree required • Master’s Degree or licensure as required by state of practice • 2–3 years of acute care, home health, or case management experience • Bachelor’s or Master’s Degree in Social Work preferred • Case Management certification, LSW, or LCSW preferred • Excellent interpersonal communication and negotiation skills • Strong analytical, data management, and computer skills • Basic knowledge of healthcare and health education across the lifespan in a practice health setting • Ability to work with individuals, groups, and families • Familiarity with and knowledge of community resources • Flexibility to work non-traditional hours • Ability to work in a team setting • Personal computer skills • Experience with database entry and EMR documentation • PowerPoint experience preferred • Basic Excel skills • Highly organized and detail oriented • Accepts responsibility and follows through on projects and activities
• Competitive pay • Incentives • Referral bonuses • 403(b) with employer contributions (when eligible) • Medical, dental, vision, and prescription coverage • HSA/FSA options • Life insurance • Mental health resources and discounts • Paid time off • Parental and FMLA leave • Short- and long-term disability • Backup care for children and elders • Tuition assistance • Professional development • Continuing education support
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