Implementation Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $22 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

👻 Ghost score 0%

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bswift

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

🛡️ Insurance

💰 $51M Private Equity Round on 2014-04

Healthcare • Consulting • Insurance

bswift is a leading provider of benefits administration solutions, offering a comprehensive suite of technology and services to help employers and their employees maximize their health and welfare benefits. By leveraging the latest technology and personalized engagement strategies, bswift enhances healthcare outcomes and employee satisfaction. The company is recognized for its innovative use of AI to facilitate seamless benefits enrollment and improve customer service. Recently, bswift has expanded its capabilities through strategic acquisitions, further solidifying its position as a trusted partner for companies seeking to improve their employee benefits programs.

📋 Description

• Build and audit client sites, including benefit plan rules, plan details, rates, and enrollment rules • Test client sites for proper system functionality and quality • Import client data and ensure accuracy throughout implementation • Prepare employee and employer communication documents • Triage client tickets and questions via email and voicemail, providing appropriate response times • Resolve data discrepancies with external vendors and ensure accurate information exchange • Audit system data from various sources and produce summary and detailed reports • Prioritize tasks and communicate conflicts or escalations to team managers • Support consumers using bswift’s benefits administration software and services • Collaborate cross-functionally to ensure successful implementations

🎯 Requirements

• Bachelor’s degree in business administration or related field (required) • 2+ years of professional client-facing experience within analysis and data management • Advanced proficiency in MS Excel, including VLOOKUPs and data summaries • Working knowledge of other MS Office tools • Extensive experience with databases, data interpretation, and data manipulation • Strong written and verbal communication skills • Ability to problem-solve using reference materials, testing, and informed questioning • Ability to operate and make timely decisions in a fast-paced, ambiguous environment • High productivity, reliability, organization, accuracy, and thoroughness • Passion for teamwork and excellent client service • Standard working hours of 8am–5pm Central Time • Preferred: experience with HR, benefits administration, or HRIS systems; system integrations or large data imports; SQL or advanced data analysis skills

🏖️ Benefits

• Health, dental, and vision plans • Performance-based incentives for most roles • Remote-first, office-friendly environment • Employer-sponsored retirement savings programs • Professional development, training, and career-growth resources • Collaborative and supportive culture • Mental-health, financial-planning, and wellness resources