Salesforce Administrator

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Bureau Veritas Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1828

💼 Consulting

🏗️ Construction

📦 Logistics

Consulting • Construction • Logistics

Bureau Veritas Group is a global leader in testing, inspection, and certification services. With a mission to shape a world of trust, the company serves 400,000 clients across 140 countries, ensuring that various industries meet quality, health, safety, and environmental standards. Bureau Veritas is committed to providing innovative services that enhance safety, improve efficiency, and support sustainable development.

📋 Description

• Serve as the primary administrator and business owner for the Salesforce platform supporting the Technical Assessments sales organization and approximately 30 users • Manage Salesforce user accounts, roles, profiles, permission sets, security settings, and system configurations • Lead synchronization and eventual migration of the North America Salesforce environment into the global Salesforce instance • Develop, maintain, and distribute monthly sales reports, dashboards, and key performance metrics • Maintain Salesforce data accuracy, consistency, and integrity through audits, imports, exports, data-quality remediation, and governance • Provide day-to-day user support, troubleshooting, training, and adoption assistance • Configure and enhance Salesforce custom objects, fields, page layouts, validation rules, record types, Flows, and automation tools • Manage lead assignment, opportunity tracking, sales pipeline, and forecasting workflows • Oversee integrations between Salesforce and CRM, marketing automation, ERP, and financial systems • Administer Salesforce permissions, access controls, sharing rules, audit trails, and backup procedures • Monitor platform performance and recommend system enhancements and continuous-improvement initiatives • Create documentation for configurations, workflows, integrations, business processes, and standard operating procedures • Evaluate Salesforce releases and implement features that improve productivity, automation, and user experience • Produce ad hoc reports, dashboards, data extracts, and analytical insights for strategic initiatives and executive decision-making • Protect confidential company information and deliver timely, proactive customer service • Follow company policies, standard operating procedures, work instructions, and quality standards • Maintain a safe and clean work area and work overtime when authorized • Meet the physical demands of the position

🎯 Requirements

• Bachelor's degree in Business Administration, Information Systems, Computer Science, Information Technology, or a related field is preferred; equivalent professional experience will be considered • Salesforce Certified Administrator (ADM-201) certification is required • Minimum of two years of Salesforce administration experience supporting business users in a corporate environment • Experience developing Salesforce reports, dashboards, automations, and data-management processes • Experience supporting CRM integrations, user-adoption initiatives, and cross-functional business teams is preferred • Experience with enterprise Salesforce implementations or CRM migrations, including data mapping and system integration projects, is highly desirable • Experience administering Salesforce user management, security, reporting, dashboards, data management, and workflow automation • Proficiency with Salesforce Lightning, Flow, Reports, Dashboards, Data Loader, and Microsoft Excel • Ability to analyze business requirements and translate operational needs into scalable Salesforce solutions • Strong analytical, troubleshooting, and problem-solving skills • Excellent written and verbal communication skills • Ability to prepare reports, system documentation, standard operating procedures, and user-training materials • Ability to present technical information clearly and provide customer support • Strong organizational and time-management skills; ability to manage multiple priorities, projects, and deadlines • Working knowledge of Salesforce integrations, data governance, security best practices, and CRM administration principles is preferred • Must be able to meet the physical demands of the job • May be required to work overtime with prior supervisor authorization

🏖️ Benefits

• Attractive salary/benefit package • Annual Incentive Bonus Plan • Medical, Dental, and Vision coverage • Company-matched Retirement plan • Generous Paid Time Off and Company Holidays • Life Insurance and AD&D coverage • Short-Term Disability (STD) and Long-Term Disability (LTD) • Tuition Assistance • Optional life and pet insurance • Access to Corporate Discounts • Professional growth opportunities • Equal opportunity employment