Salesforce Operations Manager

🔥 0 minutes ago

⛰️ Colorado, Maine, +2 more states – Remote

⛰️ Colorado – Remote 🦞 Maine – Remote 🌲 North Carolina – Remote ❄️ Minnesota – Remote

💵 $109.3k - $145.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👷 Salesforce Administrator

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Drive projects to extend Salesforce capabilities and adoption within Cisco Capital. • Act as a key partner in implementing process automations to improve operational efficiency. • Manage the health and security of our internal Salesforce environment. • Build and maintain flows, process automations, validation rules, custom objects, fields, and page layouts. • Oversee data quality and integrity, including deduplication, import/export, and data governance practices. • Plan and manage Salesforce releases, sandbox environments, and change sets. • Manage the internal Salesforce environment, ensuring smooth operation, administration, and user management. • Collaborate with the current Salesforce admin team to ensure continuity, knowledge sharing, and troubleshooting. • Support reporting and dashboard creation to provide actionable insights. • Document processes and create training materials for end-users. • Identify and evaluate AI tools and features applicable to Salesforce workflows.

🎯 Requirements

• Must be authorized to work in the US without the support of sponsorship now and in the future. • 3+ years of hands-on Salesforce administration experience in a production environment. • Strong understanding of the Salesforce data model, security model, and declarative automation tools (Flow, Process Builder, Workflow Rules). • Proven experience managing data integrity, data classification, and security compliance standards. • Demonstrable experience with Salesforce release management, including sandboxes and change sets. • Technical proficiency with reporting and dashboard creation for business insights. • Strong technical aptitude with a focus on problem-solving and process optimization. • Excellent communication and collaboration skills to work effectively with cross-functional teams. • Experience with tools such as Power Automate, Power BI, Microsoft 365, and AI platforms. • Ability and willingness to learn quickly and take ownership of Salesforce administration tasks. • Detail-oriented mindset with a strong commitment to data accuracy and security compliance.

🏖️ Benefits

• medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • paid parental leave • short and long-term disability coverage • basic life insurance • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation time per full calendar year • flexible vacation time off program • 80 hours of sick time off provided on hire date and each January 1st • up to 80 hours of unused sick time carried forward from one calendar year to the next • optional 10 paid days per full calendar year to volunteer