Manager, Marketing Operations

🕒 June 24

☕ Washington – Remote

☕ Washington – Remote

💵 $112.9k - $169.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Marketing Operations

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Starbucks

WebsiteLinkedInAll Job Openings

10,000+ employees

👥 B2C

🛒 Retail

💰 Post-IPO Equity on 2024-07

B2C • Retail • Food & Beverage

Starbucks is a global coffeehouse chain that is known for its premium coffee, handcrafted beverages, and inviting atmosphere. Founded in Seattle, it has expanded its presence worldwide, providing a variety of products including coffee, tea, and food items. Starbucks also focuses on sustainability and ethical sourcing practices for its coffee.

📋 Description

• Serve as primary project management contact for highly complex and visible brand and marketing campaign work and lead cross functional team(s) to manage programs or projects to improve the operational capability from planning to execution. • Manage and monitors project or program schedules and progress to ensure expected results are delivered on time and within budget, with the ability to anticipate & mitigate challenges and escalate risk when necessary to successfully gain alignment on best path forward. • Influence processes for improving business planning, cross functional communication, work integration and teamwork between partners from cross-functional departments to achieve KPIs. • Apply experience in managing relationships in a highly matrixed organization to successfully brief and guide work through the strategic, creative development, and delivery process. Leveraging a depth of marketing knowledge/capabilities as consulting Starbucks business partner on requirements, strategies and opportunities for innovation across Starbucks paid/owned/earned channels. • Facilitate successful marketing kickoffs to ensure creative teams receive comprehensive briefings to efficiently initiate work. • Partners with cross functional team to track success metrics and program performance measures to evaluate program effectiveness and to integrate learnings into future initiatives. • Leading projects through ambiguity, rolling up sleeves to pave a way forward when next steps aren’t always clear.

🎯 Requirements

• Ability to communicate clearly and concisely, at both orally and in writing • Ability to balance multiple priorities and meet deadlines - Change management skills • Ability to manage, lead and mentor team members • Ability to define objectives, scope and resources for projects extending beyond a department or business unit • Strong problem-solving and analytical skills • Ability to establish cross functional, collaborative relationships with business partners, and lead cross functional teams - 7+ years • Ability to lead complex program and project efforts to completion - 7+ years • Project management, including all elements of scope, time, cost, risk, quality, integration, procurement, human resources, and communications - 7+ years • Managing complex large-scale or multiple mid-sized projects - 5+ years • Requirements gathering and analysis - 5+ years

🏖️ Benefits

• medical, dental, vision, basic and supplemental life insurance • short-term and long-term disability • paid parental leave • family expansion reimbursement • paid vacation from date of hire* • sick time (accrued at 1 hour for every 25 hours worked) • eight paid holidays • two personal days per year • participation in a 401(k) retirement plan with employer match • discounted company stock program (S.I.P.) • Starbucks equity program (Bean Stock) • incentivized emergency savings • financial well-being tools • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan • student loan management resources • access to other educational opportunities • backup care • DACA reimbursement