Insurance Billing Specialist

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🏰 Missouri – Remote

🏰 Missouri – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

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Burrell Behavioral Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1977

🏥 Healthcare

🌍 Social Impact

Healthcare • Social Impact

Burrell Behavioral Health is the second-largest behavioral health center in Missouri, dedicated to creating access points for care in mental health. The organization serves over 40,000 clients across 18 counties, providing a full continuum of care through its network of more than 400 licensed providers. Their services include individual therapy and counseling, recovery services, psychiatric and medication management, crisis intervention, telehealth services, and support for developmental disabilities, among others. Burrell is committed to advancing, expanding, and improving behavioral health in its communities.

📋 Description

• Prepare, review, and submit insurance claims for private payers according to established billing timelines • Audit claims and supporting documentation for accurate coding, diagnoses, and charges • Maintain records of insurance billing activity, claim status, denials, authorizations, payments, and reimbursement trends • Monitor payer reimbursement patterns and identify concerns related to contracted and out-of-network insurance payments • Investigate, follow up on, and resolve unpaid or denied claims • Prepare and submit claim appeals within required industry timeframes • Communicate claim and appeal statuses to program staff and stakeholders • Generate reports related to accounts receivable, claim status, collections activity, and reimbursement trends • Monitor outstanding receivables and recommend actions regarding collections, write-offs, and reimbursements • Support process improvement initiatives, billing system enhancements, and database maintenance • Collaborate with billing leadership and internal teams to improve efficiency, accuracy, and financial outcomes

🎯 Requirements

• High School Diploma or equivalent • Minimum of three (3) years of experience in bookkeeping, accounting support, healthcare administration, or a related financial role • Minimum of two (2) years of experience in insurance billing, medical billing, or healthcare revenue cycle operations • Strong understanding of medical billing, collections, and insurance reimbursement processes • Working knowledge of medical coding principles and third-party payer requirements • Excellent attention to detail and ability to identify billing discrepancies • Strong problem-solving and analytical skills • Outstanding communication and customer service abilities • Accurate 10-key and alphanumeric data entry skills • Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and database systems • Ability to manage multiple priorities while meeting deadlines in a fast-paced environment • Coursework in business practices, accounting, or related areas preferred • Experience working with behavioral health or healthcare billing systems preferred • Knowledge of insurance authorization, claims appeals, and revenue cycle management processes preferred • Familiarity with electronic health record (EHR) and billing software systems preferred • Candidates must reside in a state where Centerstone is currently authorized to employ remote workers • Applicants residing in Alaska, California, Connecticut, Delaware, Maryland, Massachusetts, Montana, New Jersey, New York, Oregon, or Vermont cannot be considered for remote work

🏖️ Benefits

• 29 Days of Paid Time Off (PTO) • HRSA Loan Repayment Eligibility (requirements apply) • Comprehensive Medical, Dental, and Vision Insurance • Competitive 403(b) Retirement Plan with up to 5% Company Match • Company-Paid Basic Life Insurance • Emergency Medical Leave Program • Flexible Spending Accounts (Healthcare & Dependent Care) • Employee Assistance Program (EAP) • Employee Discount Program • Health & Wellness Initiatives • Mileage Reimbursement (when applicable) • Top-notch training: initial, ongoing, comprehensive, and supportive • Career mobility: advancement opportunities/promoting from within • Welcoming, warm, supportive work culture and environment • Full-time employee benefits package including health, dental, vision, retirement, life, and more