Businessolver
1001 - 5000 employees
Founded 1998
💰 Private Equity Round on 2021-12
Businessolver, founded in 1998, is a trusted partner in benefits administration technology. With over two decades of experience, we aim to delight clients by transforming benefits administration into a year-round journey, driven by our core values. Our proprietary platform offers a personalized benefits experience for employees, empowering informed decision-making and cost control.
Client Services Lead
🕒 April 1
🇺🇸 United States – Remote
💵 $70k - $100k / year
⏰ Full Time
🟠 Senior
📁 Client Services
🦅 H1B Visa Sponsor
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Businessolver
1001 - 5000 employees
Founded 1998
💰 Private Equity Round on 2021-12
Businessolver, founded in 1998, is a trusted partner in benefits administration technology. With over two decades of experience, we aim to delight clients by transforming benefits administration into a year-round journey, driven by our core values. Our proprietary platform offers a personalized benefits experience for employees, empowering informed decision-making and cost control.
📋 Description
• Act as the primary liaison between clients and production teams • Conduct and manage client calls and provide comprehensive new client administrator training • Maintain all client documentation • Stay updated on product releases • Collaborate with clients on product updates • Drive continuous improvement in service delivery • Coordinate Annual Enrollment activities • Participate in sales finalist meetings and assist the sales team • Identify trends and training needs
🎯 Requirements
• 5+ years of experience working directly with clients in the employee benefits/benefit administration industry • Strong project management experience • In-depth understanding of benefit administration and employee benefit programs • Comfortable with technology and adept at navigating systems • Ability to troubleshoot issues • Experience with Human Resources and HRIS/payroll systems • Excellent relationship management, project management, and analytical skills • Ability to lead client meetings, deliver presentations, and build strong relationships • Proven ability to collaborate across functional areas • Resourceful problem solver
🏖️ Benefits
• comprehensive benefits package • quarterly bonus incentive plan
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