Account Representative – Client Services

🕒 April 1

🚗 Michigan – Remote

🚗 Michigan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 53%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Quadax, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1973

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

Healthcare • SaaS • Artificial Intelligence

Quadax, Inc. is a healthcare-focused revenue cycle management company that provides software and services to automate and optimize billing, claims processing, denial management, patient access, and reimbursement for hospitals, laboratories, physician groups, DME providers, and post-acute care organizations. Combining more than 50 years of RCM expertise with AI-powered analytics and intelligent automation (branded as iQ), Quadax helps healthcare organizations reduce denials, accelerate payments, improve cash flow, and enhance the patient experience. The company offers enterprise-level SaaS solutions and managed services tailored to the needs of healthcare providers and billing partners.

📋 Description

• Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor. • Must be ready and able to train staff (current and new) on product features as well as everyday use. • Read multiple reports and try to identify billing trends for clients. • Present clients with additional products and features. • Contact different insurance payers while researching reasons why medical claims did not pay or pass edits. • Assist clients in writing custom data converts and test these upon implementation. • Other duties as assigned.

🎯 Requirements

• Must currently reside in Michigan near Lansing or Grand Rapids • Bachelor’s degree preferred • Detail oriented and good investigative and software troubleshooting skills • Must be able to multitask • Knowledge of medical billing practices or Electronic Data Interchange processes • Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication • Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product • Sufficient public speaking skills • Must be willing to travel via plane with overnight stays • Ability to maintain confidentiality

🏖️ Benefits

• Competitive benefits package including PTO • Flex scheduling • Health insurance • Dental insurance • 401k • Employee referral program • Various monthly wellness driven initiatives • Clean, modern work space • Conservative and health conscious culture • Paid Holidays • Basic Life Insurance and Short Term Disability plans at no cost • Yearly reviews with salary increases and opportunity for career advancement

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