Hardware ServiceNow Admin

🕒 July 8

🇺🇸 United States – Remote

💵 $75.2k - $158.1k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 ServiceNow

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CACI International Inc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1962

🎖️ Defense

🏛️ Government

🔒 Cybersecurity

🔥 Funding within the last year

💰 $500M Post-IPO Debt on 2026-02

Defense • Government • Cybersecurity

CACI International Inc is a U. S. -based government contractor that provides technologies and professional services to national security, defense, and federal civilian customers. CACI delivers solutions across cyber and digital operations, enterprise IT modernization, electronic warfare, counter-unmanned systems (C-UxS), space and optical communications, agile DevSecOps software development, and mission engineering and logistics support. The company positions itself as a large prime contractor that uses advanced software, analytics, sensing, and hardware to detect and counter evolving threats and modernize government technology architectures.

📋 Description

• Configure, maintain, and optimize ServiceNow Hardware Asset Management, including hardware models, entitlements, and discovery maps • Support hardware reconciliation, compliance gap resolution, and optimization requests • Administer hardware asset lifecycles from procurement and deployment through retirement and disposal • Troubleshoot and refine HAM dashboards, reports, and metrics • Support hardware management, service catalog, procurement, and related ServiceNow processes • Link contracts to entitlements and assets • Support and troubleshoot import sets, transform maps, APIs, and discovery-tool integrations • Improve data quality through validation, cleansing, and normalization • Troubleshoot and resolve HAM data discrepancies and integration issues • Perform ServiceNow administration, including user/group management, ACLs, UI policies, business rules, client scripts, and workflow/Flow Designer configurations • Manage and troubleshoot HAM incidents and service requests • Assist with ServiceNow platform testing • Develop technical documentation, SOPs, and user guides • Collaborate with IT Asset Management, Procurement, Finance, Application Owners, and other IT teams • Provide guidance on HAM best practices and ServiceNow capabilities • Participate in requirements gathering, solution design, and testing for HAM initiatives and platform enhancements

🎯 Requirements

• Ability to obtain and maintain a Secret clearance • 10+ years of relevant experience • Bachelor’s Degree in an applicable field may be substituted for 5 years of experience • 3+ years of hands-on experience as a ServiceNow Administrator • 2+ years of dedicated, in-depth ServiceNow Hardware Asset Management experience, including configuration, reconciliation, and optimization • Experience with ServiceNow data integration, including import sets, transform maps, scripting, and discovery sources • Strong understanding of IT Asset Management processes and hardware asset lifecycle • Proficiency in ServiceNow platform administration and development • Deep understanding of the ServiceNow CMDB and its relationship with HAM • Ability to troubleshoot complex ServiceNow and integration issues • Experience with ServiceNow scripting for custom solutions and data manipulation • Experience with REST/SOAP integrations • Basic understanding of SQL and database concepts • ServiceNow Certified System Administrator certification desired • ServiceNow Certified Implementation Specialist - Hardware Asset Management certification desired • Up to 10% travel required

🏖️ Benefits

• Flexible time off benefit • Robust learning resources • Learning and development opportunities • Healthcare benefits • Wellness benefits • Financial benefits • Retirement benefits • Family support benefits • Continuing education benefits • Time off benefits • Competitive compensation