Provider Relations Manager

Likely ghost job

🕒 July 27

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Logo of Cadence Solutions

Cadence Solutions

11 - 50 employees

Founded 2013

💼 Consulting

🏢 Enterprise

🤝 B2B

Consulting • Enterprise • B2B

Cadence Solutions is a system integrator and consulting firm focused on information management and digital transformation. They accelerate enterprise adoption of Microsoft 365, SharePoint (including SharePoint Online and Server migrations), Microsoft Purview, the Power Platform, and OpenText. Cadence offers SharePoint implementations, large-scale content migrations (including a migration solution called Peregrine), SharePoint governance and health checks, Copilot readiness and data governance for Copilot, records management, eDiscovery, data loss prevention, and hands-on Microsoft 365 training and workshops. Their services center on migration consulting, content strategy, classification and insights, and helping organizations apply governance and compliance best practices across ECM and M365 ecosystems.

📋 Description

• Own end-to-end deployment of the Cadence solution at the practice level, aligning platform capabilities with provider workflows and driving clinician and patient adoption • Build and maintain relationships with physicians, care teams, and clinic administrators across assigned health system partners • Serve as the primary escalation path and ongoing point of contact • Monitor provider engagement metrics and adoption data • Present performance reports at regularly scheduled touchpoints and use insights to drive behavior change and improve practice-level outcomes • Identify and develop expansion opportunities within existing partner organizations • Surface new patient populations and conditions where Cadence can extend care delivery • Partner with the Partnerships team to develop repeatable scaling processes • Collaborate with Product and Care Delivery teams to channel provider feedback into platform improvements • Navigate complex clinical environments, diagnose workflow gaps, escalate appropriately, and drive partnership-wide resolutions

🎯 Requirements

• 3+ years of experience in account management, project leadership, or healthcare customer service in pharmacy, provider-facing, or clinical support environments • Bachelor's degree in healthcare, business, communications, or a related field • Demonstrated ability to build credible relationships with clinical and administrative audiences and manage multiple stakeholder relationships simultaneously • Track record of exceeding performance targets in field-based, goal-driven environments where outcomes are measured and results are owned end-to-end • Comfort operating independently in a high-travel role, including national weekly travel to provider sites two to three nights per week • Must reside within commutable range of a major airport • Ability to travel regularly for work, including by car • Valid driver's license and access to a reliable personal vehicle for local travel • Proficiency with Google Workspace and web-based collaboration tools • Strong analytical skills and a data-driven approach • Fluency with AI productivity tools such as Gemini, Notion AI, or comparable platforms • Comfort applying AI productivity tools to structured workflows, reporting, and process documentation

🏖️ Benefits

• Competitive pay & equity • Fully remote • Comprehensive health coverage: Medical, dental & vision • Paid time off • 401k plan + matching • Paid parental leave • Home office stipend

Apply Now

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