Technical Accounting Manager

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Calabrio, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Calabrio, Inc. is a provider of workforce engagement management (WEM) solutions, offering a fully integrated cloud-based suite known as Calabrio ONE. The company focuses on optimizing contact centers by combining tools for workforce management, quality management, call recording, analytics, and AI-driven insights to boost performance and customer engagement. Calabrio ONE is designed to empower agents through automated scheduling and forecasting while enhancing customer experiences with personalized coaching and performance insights. The platform is used across a variety of industries, helping to build brand trust and improve business intelligence with its AI-fueled analytics solutions.

📋 Description

• Participate in technical accounting projects, ensuring adherence to U.S. GAAP or IFRS, including the research and implementation of new accounting standards. • Provide direction on complex accounting topics such as revenue recognition, lease accounting, commissions, business combinations, and consolidations. • Oversee and refine accounting policies, ensuring they align with both financial and operational goals. • Serve as the subject matter expert (SME) for all technical accounting matters, providing support to operational teams to ensure accounting transactions are accurate and compliant. • Work closely with the operations team to understand business processes and identify opportunities to streamline accounting functions and improve operational efficiency. • Collaborate with operational teams to ensure seamless integration between accounting systems and operational workflows. • Evaluate existing operational processes and recommend solutions to enhance financial reporting, forecasting, and budgeting processes from an operational standpoint. • Ensure timely and accurate financial reporting of operational activities, driving transparency between financial and operational performance. • Manage special projects related to operational improvements, systems upgrades, and finance transformations. • Collaborate with cross-functional teams (e.g., operations, IT, legal) to define and execute the scope of projects, ensuring alignment with organizational goals. • Prepare and present annual financial statements in accordance with US GAAP and applicable statutory requirements. • Monitor and report on key financial performance metrics and progress on special projects. • Ensure compliance with regulations and internal controls related to financial reporting.

🎯 Requirements

• Bachelor’s degree in Accounting, Finance, or related field (CPA, CA, or equivalent professional certification required). • Minimum of 5+ years of experience in technical accounting. • Strong knowledge of U.S. GAAP, IFRS, and experience in accounting for complex transactions. • Proven experience driving operational improvements, including process automation, system enhancements, and cross-functional initiatives. • Experience with financial systems (ERP, BI tools) and operational system integrations. • Strong problem-solving skills and the ability to translate operational challenges into actionable accounting solutions. • Exceptional communication skills, with the ability to work across all levels of the organization and explain complex financial concepts to non-financial stakeholders. • Strong project management skills, with the ability to lead multiple projects and deliver results on time and within scope.

🏖️ Benefits

• Global team recognized for their passion and innovation • Innovative product culture and project exposure • Training and development from industry-leading experts • Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more • We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications.