Therapy Access Specialist – Contractor

🕒 September 24

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

😶‍🌫️ Therapist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 23%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cala Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Cala Health is a company specializing in developing non-invasive wearable medical devices for treating action hand tremors, particularly in individuals with essential tremor and Parkinson’s disease. Their flagship product, the Cala kIQ™ System, is FDA-cleared and utilizes TAPS (Transcutaneous Afferent Patterned Stimulation) Therapy to provide effective tremor relief. The company offers comprehensive support for therapy adoption, including a patient portal for therapy data insights and resources for providers. Cala kIQ™ is covered by Medicare and the VA, facilitating access for qualifying patients. Cala Health focuses on empowering individuals with tremor through innovative and personalized therapeutic solutions.

📋 Description

• Provide operational support to the Therapy Access organization • Contact patients and healthcare providers for documentation • Verify active health insurance coverage by phone with payor representatives • Use payor websites such as Availity and NaviNet to verify eligibility and submit prior authorizations • Document all interactions and calls in the CRM system according to Quality Assurance, Regulatory and HIPAA guidelines • Collaborate with Sales Support Representatives to transfer benefit verification and authorization data accurately and efficiently • Enter new patient referrals into the CRM • Contact new patient referrals for insurance confirmation • Provide telephone and department support as needed • Perform other related clerical duties as assigned • Reports to the Associate Director, Therapy Access

🎯 Requirements

• 3 to 5 years of medical insurance experience, preferably at a medical company • High school diploma or equivalent required • Bachelor’s degree is strongly preferred • Experience in insurance benefits and eligibility • Specific knowledge of health insurance plans, interpretation of benefits and prior authorization protocol • General knowledge of the durable medical equipment (DME) coverage landscape is strongly recommended • Strong computer skills, including CRM (Salesforce.com) and payor sites such as NaviNet and Availity • Strong organizational skills and attention to detail • Strong customer service skills • Ability to communicate clearly and effectively, orally and in writing • Ability to maintain confidentiality • Applicants must be authorized to work in the United States on a full-time basis, or eligible for work authorization through a sponsorship path Cala Health can support • Ability to stand, sit, talk, hear, reach, and use hands and fingers to operate a computer, telephone and keyboard • Close vision required due to computer work • Ability to sit or stand at a desk for extended periods

🏖️ Benefits

• All employees receive tools, training and mentoring needed to succeed • Contractor (1099) position

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