Nurse Triage Operations Admin

Job not on LinkedIn

🔥 21 minutes ago

🌵 Arizona, Florida, +12 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🌾 Iowa – Remote 🐎 Kentucky – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote 🍑 Georgia – Remote

💵 $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Call 4 Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1997

🏥 Healthcare

🤝 B2B

Healthcare • B2B

Call 4 Health is a telemedicinal-focused medical call center and nurse triage service that provides 24/7, year-round medical management and customer support for healthcare clients. Founded to deliver compassionate, patient-centered service, Call 4 Health offers BPO-style call center operations, nurse triage, telehealth support, workflow and CRM integrations, and technology-enabled solutions for hospitals and health systems. The company emphasizes professionalism blended with empathy, using state-of-the-art technology and specialized training to support patients, families, and client organizations.

📋 Description

• Coordinate administrative planning and operational oversight for assigned functions within Call 4 Health's 24/7 Nurse Triage department • Evaluate staffing requirements, analyze coverage trends, and develop and implement workforce scheduling strategies • Maintain the master nursing schedule across all shifts and coverage requirements • Coordinate schedule changes, PTO requests, call-outs, and shift coverage • Identify staffing gaps and coordinate coverage for open shifts • Maintain records of scheduled hours, actual coverage, and staffing changes • Monitor staffing trends and provide regular reports to leadership • Coordinate with Nurse Supervisors and Team Leads regarding coverage concerns and staffing escalations • Develop and maintain onboarding checklists and training documentation • Coordinate new nurse onboarding, orientation schedules, and required training activities • Track completion of training, competencies, and documentation • Maintain centralized records of nursing licenses and credentialing requirements • Track RN and LPN license status across applicable states, expiration dates, renewals, continuing education, certifications, and other credentialing requirements • Alert leadership to upcoming expirations, missing documentation, and compliance concerns • Assist with new state licensure applications and renewals • Develop, evaluate, and maintain administrative procedures for scheduling, onboarding, and credential tracking • Maintain employee and operational records • Support communication and coordination between nurses, supervisors, and leadership • Prepare operational reports and staffing metrics • Identify opportunities to streamline administrative workflows and participate in departmental improvement initiatives • Provide administrative support to the Director of Nurse Triage Operations and Nurse Supervisors • Analyze staffing utilization, scheduling costs, and operational performance to improve departmental efficiency

🎯 Requirements

• Previous experience in a healthcare administrative, scheduling, staffing, or clinical coordination role • Experience with electronic scheduling systems, Microsoft Teams, and Microsoft Office • Strong organizational and time-management skills • Excellent written and verbal communication skills • Ability to manage multiple priorities and meet deadlines • Strong attention to detail • Ability to work independently and identify opportunities for process improvement • Licensed Practical Nurse, Medical Assistant Certification, or comparable healthcare education/experience preferred • Experience coordinating schedules for a healthcare workforce preferred • Experience with nurse onboarding and credentialing preferred • Familiarity with multistate nursing licensure and the Nursys verification system preferred • Experience supporting remote clinical teams preferred • Experience in telephone triage, nurse navigation, or other 24/7 healthcare operations preferred • Graduate Degree or better in Nursing or related field preferred

🏖️ Benefits

• Remote work environment • No travel required • Reasonable accommodations for qualified applicants and employees • Equal opportunity employment

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