Account Specialist

Job not on LinkedIn

🔥 0 minutes ago

🔔 Pennsylvania – Remote

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💵 $15 - $28 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Capital Blue Cross

Capital Blue Cross

1001 - 5000 employees

Founded 1938

⚕️ Healthcare Insurance

💸 Finance

👥 B2C

Healthcare Insurance • Finance • B2C

Capital Blue Cross is a health insurance company that offers a range of health plans for individuals, families, and employers. They serve customers in Central Pennsylvania and the Lehigh Valley, focusing on providing health coverage services such as Medicare plans, student health plans, and resources for managing medical care. Capital Blue Cross positions itself as a partner in health, emphasizing support for members' overall wellness and preventive health measures.

📋 Description

• Responsible for accurately entering all group and member enrollment activity into Facets and/or eGEMS • Responds to phone and written inquiries received from Internal and External Customers • Accountable for making adjustments and corrections to group information as necessary • Educates customers on various policies and procedures related to group and member enrollment • Reviews, researches and corrects enrollment for various error reports (i.e., Group Billing Error Report, MSP Reports, etc.) • Responsible for analyzing group payments received on Facets

🎯 Requirements

• A minimum of 1 year experience working in a data entry environment, preferably enrollment and billing • Experience with customer interaction preferred but not required • Knowledge of government regulations, Account Administration and various department policies and procedures related to large and small group business (i.e., MSP regulations, COBRA, overage policies of groups, ID cards, HIPAA/conversion information, etc.) • Proficiency in the use of PC software and end user computing tools (Outlook, Word, Internet Explorer, Excel and Power Point) • Must be familiar with work desk (Image) and workflow

🏖️ Benefits

• Medical, Dental & Vision coverage • Retirement Plan • Paid Time Off • Holidays • Volunteer time off • Incentive Plan • Tuition Reimbursement

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