ServiceNow Architect

🔥 31 minutes ago

⚔️ Virginia – Remote

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💵 $150k - $165k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

🦅 H1B Visa Sponsor

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👻 Ghost score 17%

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Logo of Capgemini Government Solutions

Capgemini Government Solutions

501 - 1000 employees

💼 Consulting

🎖️ Defense

🏥 Healthcare

Consulting • Defense • Healthcare

Capgemini Government Solutions is the public-sector arm of Capgemini that partners with government agencies to modernize and manage public services and infrastructure using technology. It delivers consulting, systems integration, cloud migration, data and AI solutions, and cybersecurity services tailored to the compliance, security, and citizen-service needs of federal, state, and local governments. The organization emphasizes secure, sustainable, and people-centered digital transformation through industry partnerships and global delivery capabilities.

📋 Description

• Lead the architecture and design of scalable, secure, and maintainable ServiceNow solutions • Translate business and technical requirements into ServiceNow platform capabilities, solution designs, and implementation approaches • Provide architectural guidance across ITSM, ITOM, ITAM, SPM, CMDB/CSDM, integrations, and related platform services • Lead customer discovery sessions, technical workshops, solution reviews, and architecture discussions with technical and executive stakeholders • Collaborate with and guide delivery teams on platform standards, integration patterns, configuration versus customization decisions, and ServiceNow best practices • Support ServiceNow implementations, upgrades, enhancements, modernization efforts, and platform roadmaps • Stay current with new ServiceNow releases and capabilities and assess applicability to customer and organizational needs • Develop and maintain architecture documentation, reference patterns, and reusable solution approaches • Mentor technical teams and contribute to ServiceNow capability development, solution demonstrations, proposals, and customer presentations • Support government clients as a trusted technical and solution architecture advisor

🎯 Requirements

• U.S. Citizenship is required • Ability to obtain and maintain a Government Security Clearance as required • Associate degree or equivalent relevant experience • Experience supporting technical solutioning, demonstrations, proposals, or pre-sales activities • Ability to mentor teams, communicate platform capabilities, and serve as a trusted ServiceNow advisor • 6+ years of ServiceNow experience, including demonstrated experience designing or leading ServiceNow solutions • Strong overall knowledge of the ServiceNow platform across multiple capabilities such as ITSM, ITOM, ITAM, SPM, CMDB/CSDM, Discovery, HAM, or SAM • Experience with ServiceNow integrations, APIs, MID Server, Integration Hub, or integration with enterprise systems • Strong understanding of ServiceNow architecture, platform governance, security, scalability, and configuration versus customization practices • ServiceNow Certified System Administrator (CSA) certification and/or relevant Certified Implementation Specialist (CIS) certifications • Strong communication skills with demonstrated ability to work directly with customers and technical teams • ServiceNow Certified Application Developer (CAD) certification • ServiceNow Certified Technical Architect (CTA) certification or equivalent architecture experience • Experience supporting federal government or other public-sector organizations • Experience with ServiceNow App Engine, automation, AI/Now Assist, or other emerging ServiceNow capabilities • Working knowledge of JavaScript and ServiceNow development and troubleshooting • Valid U.S. work authorization that does not now and/or will not in the future require visa sponsorship

🏖️ Benefits

• Paid time off • Medical insurance • Dental insurance • Vision insurance • 401(k) • Potential bonus, commission, or other compensation, at the Company's discretion • Interview video or screenshot verification may be used during hiring and onboarding

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