Senior ESM Consultant – ServiceNow HRSD Architect

Job not on LinkedIn

🕒 Yesterday

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $70.2k - $170k / year

⏰ Full Time

🟠 Senior

🔧 ServiceNow

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Capgemini

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1967

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.

📋 Description

• Designing blueprint architectures for HR Case Management, Knowledge Management, Employee Center, and Employee Relations • Creating secure HR data models • Ensuring HR scopes restrict data access properly • Architecting seamless integrations between ServiceNow and Human Capital Management (HCM) systems (like Workday) and payroll systems • Defining technical standards, lifecycle management, and roadmaps tailored to enterprise IT and HR shared service centers

🎯 Requirements

• Typically 5+ years of ServiceNow experience • 3+ years focused explicitly on designing HR service delivery or HR technology solutions • Preference for ServiceNow Certified Technical Architect (CTA), Certified Master Architect (CMA), or advanced HRSD Implementation Specialist credentials • Experience working in large-scale enterprise environments or highly regulated industries (like Financial Services) • Proficiency with newer platform capabilities such as ServiceNow AI, Virtual Agent, Now Assist, and Next Experience UI

🏖️ Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade • Company paid holidays • Personal Days • Sick Leave • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) • Life and disability insurance • Employee assistance programs • Other benefits as provided by local policy and eligibility