Customer Care Coordinator

Job not on LinkedIn

🔥 23 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $43.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Capital One

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💳 Fintech

💸 Finance

💰 Post-IPO Equity on 2023-05

Banking • Fintech • Finance

Capital One is a leading financial services company that specializes in offering credit cards, auto loans, banking, and savings accounts. With a focus on innovation and technology, Capital One aims to change banking for good by providing customer-friendly solutions and fostering a diverse and inclusive workforce. The company is known for its commitment to creating a positive impact in the banking industry through advanced digital tools and customer service excellence.

📋 Description

• Provide world-class customer care with deep empathy • Champion customer-first advocacy through active listening and end-to-end ownership of complex issues • Provide exceptional service for general account and payment questions • Navigate and resolve complex escalations from offshore agents • Support web-support escalations • Grow into a customer advocate role and help shape the customer experience

🎯 Requirements

• High School Diploma, GED, or equivalent certification • At least 2 years of Customer Service or Call Center Experience • At least 1 year of experience using Google Suite or Microsoft Office • Secure home office environment free from background noise and distractions • Reliable private internet connection not supplied via cellular data or hotspot • Password-protected private network with ownership or line of sight to every device on the network • Cable or fiber internet service provider • Minimum internet speed of 100 Mbps download / 10 Mbps upload • Must meet Capital One Work at Home compatible internet access requirements • Must be based in the continental United States; applicants in California, Hawaii, and U.S. territories are not considered • Work internationally is not permitted • Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support • Preferred: At least 3 years of Customer Service or Call Center experience • Preferred: At least 1 year of experience in the Financial Industry

🏖️ Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being • Equal opportunity employer committed to non-discrimination • Reasonable workplace accommodations available • Drug-free workplace

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