Virtual Claims Adjuster

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $60k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 0%

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Capstone ISG

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛡️ Insurance

🤝 B2B

☁️ SaaS

Insurance • B2B • SaaS

Capstone ISG is an insurance services firm that provides claims adjustment and related support for the insurance industry. Capstone offers third-party administration, liability claims management, daily property claims services (including full-adjustment and appraisal-only work), and independent catastrophe response. They serve domestic insurers, governmental entities, self-insurers, and the Lloyd's market, and emphasize combining superior talent and technology to deliver cost-effective claim adjustment services across select U. S. locations.

📋 Description

• Manage low- to moderate-complexity residential and commercial property claims from initial contact through final report • Manage claims from assignment through closure while meeting client deadlines • Conduct virtual investigations of residential and commercial property claims • Review policies, endorsements, claim forms, and other documentation to determine coverage and exposure • Prepare repair/rebuild estimates using Xactimate • Prepare detailed claim reports and maintain accurate file notes • Communicate claim status clearly with clients and insureds • Track billable time accurately • Identify potential subrogation opportunities • Maintain required licenses • Independently manage a high-volume caseload • Meet turnaround-time, reporting-compliance, and file-quality expectations

🎯 Requirements

• Ability to work independently in a remote environment • Ability to obtain an adjuster license within 45 days; Capstone sponsors licensing • Bachelor's degree or equivalent experience preferred • Property claims, construction, restoration, mitigation, or other deadline-driven experience preferred • Xactimate experience preferred; training is provided • Bilingual and/or military experience is a plus • Dedicated workspace and reliable high-speed internet required • Strong organization and ability to manage a high-volume caseload • Proactive communication and follow-up skills • Comfortable working under deadlines and moving claims toward resolution • Strong written, verbal, and negotiation skills • Good judgment when information is incomplete • Coachable and able to apply feedback quickly • Strong documentation and attention to detail • Comfortable learning new software and using Microsoft Office • Intrinsic self-motivation and assertiveness in making contact and pursuing scheduling

🏖️ Benefits

• Fully remote work • Company-provided equipment • 50% reimbursement of home internet • Medical, dental, and vision insurance • 401(k) • Short- and long-term disability • Life insurance • Sick, vacation, and holiday pay • Monthly fitness membership contribution • Paid training • Capstone sponsors licensing