Principal Professional Services Consultant

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $135k - $200k / year

⏰ Full Time

🔴 Lead

💼 Consultant

👻 Ghost score 3%

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Logo of CaptivateIQ

CaptivateIQ

201 - 500 employees

Founded 2017

💼 Consulting

🏭 Manufacturing

📦 Logistics

💰 $100M Series C on 2022-01

Consulting • Manufacturing • Logistics

CaptivateIQ is a modern sales commission solution that helps businesses to significantly improve revenue performance. By automating and simplifying the entire commission process, it allows sales teams to focus on selling rather than administrative tasks. The platform offers tools for real-time visibility and analytics, which motivate sales representatives and offer insights to sales leaders. CaptivateIQ's solution is flexible, transparent, and designed to scale with growing businesses, offering features like AI-powered intelligence and SmartGrid™ technology. Notably, it caters to various industries such as financial services, manufacturing, media and entertainment, among others, providing a strategic advantage in managing and optimizing sales performance management initiatives.

📋 Description

• Lead full-cycle CaptivateIQ implementations from requirements and compensation plan design through data structure, build-out, UAT, and go-live • Design configurations that make each customer’s plan efficient and repeatable • Own project timelines across multiple concurrent implementations • Set expectations with customers and internal stakeholders • Serve as the primary client-facing contact and build trust with customer administrator teams • Hand off implementations to Customer Success at go-live • Scope new implementation or post-implementation services and support related negotiations • Become an expert in CaptivateIQ and sales commission structures • Partner with Product Managers, Customer Success Managers, and Sales throughout engagements • Escalate project and account risks proactively • Maintain the billable utilization target • Define team best practices that improve delivery quality

🎯 Requirements

• Background in sales compensation, as a consultant or as an administrator/practitioner using a comp tool in-house • 10+ years of experience as a consultant or implementation professional, with demonstrated project leadership • Strong grasp of data modeling, formulas, and spreadsheet/database tools (Excel or similar) • Comfort with object-oriented and relational data concepts • Excellent time management and ability to prioritize across multiple engagements • Strong problem-solving, communication, analytical, and collaboration skills • Comfortable working independently while knowing when to seek guidance • Startup mindset and comfort with ambiguity in a fast-changing environment • Background at a SaaS/technology company • SQL experience • Experience with AI implementation • Experience with CaptivateIQ or a competitor's sales compensation software (e.g., Xactly, Varicent, SAP Commissions) • Proficiency with CRMs (e.g., Salesforce) or ERPs (e.g., NetSuite)

🏖️ Benefits

• Equity • Comprehensive health benefits • Other perks and benefits • Competitive total rewards package

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