Care Navigator

Job not on LinkedIn

🔥 9 minutes ago

🇺🇸 United States – Remote

💵 $15 - $36 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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CareAtlas Inc

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2025

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

CareAtlas Inc. is a healthcare technology company that embeds licensed care navigators and clinicians — supported by an AI-assisted platform called HealthQuilt — into hospitals, physician practices, community health centers, and value-based organizations to manage Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Transitional Care Management (TCM), and Advanced Primary Care Management (APCM). They offer full-service, augmented, and platform-only models (including device logistics, enrollment, monitoring, documentation, Medicare billing, and EHR integrations) to improve patient outcomes, reduce readmissions, and capture Medicare revenue without adding staff or upfront investment.

📋 Description

• Build trusted relationships through consistent and compassionate outbound patient communication • Manage an assigned patient panel of roughly 200 older Medicare patients and complete scheduled outreach and follow-up • Review remotely transmitted readings such as blood pressure, glucose, and weight • Identify readings or changes meeting established escalation criteria or differing from patient-specific parameters • Promptly escalate concerns with readings, symptoms, history, and patient context needed by clinicians • Help patients set up and use monitoring devices • Reinforce clinician-approved care plans without providing independent medical advice • Identify barriers involving transportation, cost, medication access, technology, or social support, and connect patients with approved resources • Document interactions, outreach attempts, device support, and escalations accurately and promptly • Follow CareAtlas privacy, security, documentation, and quality standards • Participate in team huddles, training, and practical process improvement • Receive and process new patient referrals from partner provider practices • Confirm program eligibility, explain Remote Patient Monitoring and Chronic Care Management, and obtain and document patient consent • Track referrals through enrollment or documented non-enrollment reasons and keep referring practices informed • Follow defined protocols and escalate clinical questions to a Clinical Navigator or provider team

🎯 Requirements

• At least one year of patient-facing healthcare experience • Experience communicating with older adults or people managing chronic conditions • Exceptional patience, warmth, and clarity, especially with people who may be frightened, tired, frustrated, hard of hearing, or unfamiliar with technology • Sound judgment about when to follow a workflow and when to ask for help • Strong written documentation and attention to detail • Ability to manage competing priorities reliably in a remote work environment • Comfort learning EHRs, remote monitoring platforms, and other web-based tools • Ability to perform the essential responsibilities of the position, with or without reasonable accommodation • Professional fluency in Spanish is preferred • CMA, CNA, EMT, Paramedic, community health worker, medical assistant, or another relevant credential is preferred • Experience with RPM, CCM, geriatrics, primary care, home health, or care coordination is preferred • Experience enrolling or onboarding patients into a care program is preferred

🏖️ Benefits

• 10 days of paid time off per year, accrued • Seven paid company holidays • Paid sick leave, accrued separately from paid time off • Two weeks of paid parental leave at full pay • Company provided laptop and headset • Reimbursement of work related internet and phone costs where state law requires it • Eligible for overtime under federal and state law