Senior Consultant – Life Sciences CRM, Salesforce Health Cloud / Sales Cloud

🕒 December 29, 2025

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Minor Hotels Europe and Americas

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

👥 B2C

💰 Post-IPO Equity on 2018-05

B2C • Hospitality • Travel

Minor Hotels Europe and Americas is a hospitality company that operates a diverse portfolio of hotels and resorts across Europe and the Americas. The company focuses on delivering exceptional guest experiences through high-quality service and unique accommodations, catering to both leisure and business travelers.

📋 Description

• Managing on-site relationships with clients • Leading project workstreams • Supporting practice development through sales, recruitment, training, and team engagement • Leading CRM and omnichannel transformation initiatives, especially with Salesforce Health Cloud • Advising on CRM strategy, system configuration, and business process improvements across commercial, medical, and field teams • Guiding blended teams to deliver transformation projects on schedule • Analyzing data, developing client recommendations, and designing strategic roadmaps • Implementing AI-driven CRM strategies for personalized, cross-channel engagement • Assessing CRM capabilities, defining Salesforce requirements, and supporting configuration/testing

🎯 Requirements

• 5+ years in management consulting or industry, focused on Pharma/Life Sciences, especially Sales & Marketing • Strong omnichannel, CRM, and digital marketing knowledge • Experience with Salesforce (Health/Sales Cloud), CRM implementations, and omnichannel orchestration • Skilled in AI/GenAI, data analysis, and process automation • Demonstrated consulting competencies: meeting/workshop facilitation, deck writing, client interviewing, issue and data analysis, process design, and change management • Experience leading workstreams and small teams • Strong quantitative and analytical skills • Valid Salesforce certification (Administrator or higher) • Willingness to travel up to 50-75% • Bachelor’s degree required • Must be legally authorized to work in the U.S. without sponsorship.

🏖️ Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade • Company paid holidays • Personal Days • Sick Leave • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) • Life and disability insurance • Employee assistance programs • Other benefits as provided by local policy and eligibility