Senior ERP Application Analyst – Quality Assurance, Testing

Job not on LinkedIn

🕒 May 8

🌲 North Carolina – Remote

infoinfo

💵 $44 - $66 / hour

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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Logo of Advocate Aurora Health

Advocate Aurora Health

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $10.2M Grant on 2019-08

Healthcare • Healthcare Insurance

Advocate Aurora Health is a leading healthcare organization that operates across various regions including Central Chicagoland, Central Wisconsin, Greater Milwaukee, and more. With a diverse range of career areas such as advanced practice clinicians, behavioral health, nursing, and more, Advocate Aurora Health is committed to helping people live well. The organization offers numerous benefits and opportunities for career advancement, fostering an environment where individuals can thrive and innovate in the healthcare sector. Advocate Aurora Health prioritizes the safety of its candidates and maintains a robust recruitment process to protect sensitive information.

📋 Description

• Support and optimize symplr Time & Attendance and Staff Scheduling systems • Partner with clinical, operational, HR, payroll, and IT teams • Focus on workforce scheduling, staffing operations, system integrations, and ERP quality assurance • Perform system integration testing and user acceptance testing, including defect management • Design and develop technical and non-technical solutions for moderate to complex business needs • Gather, compile, and review information and data; evaluate existing systems and procedures • Develop tools and improvements using existing software packages and coordinate new functionality and applications • Assist with conversion and operational support planning for multiple simultaneous projects • Manage training when applicable • Analyze requirements and designs affecting Epic and third-party applications and recommend solutions • Perform systems analysis, design, configuration, testing, maintenance, support, and troubleshooting • Respond to user calls and explain application software and related systems • Communicate project requirements, impacts, changes, enhancements, training, and support needs to users and technical teams • Serve as liaison between business communities and IT to deliver technical solutions • Evaluate vendor offerings and software enhancements for adherence to technical standards • Analyze clinical and business operations to identify process automation opportunities • Assist with business process redesign and documentation; contribute to buy-versus-build and feasibility studies • Prepare project plans, scopes, resource plans, schedules, timelines, and budget estimates • Coordinate system development, implementation, operation, maintenance, documentation, reporting, queries, forms, and screens • Monitor system performance and ensure system availability and data integrity

🎯 Requirements

• Bachelor's Degree (or equivalent knowledge) in Computer Science or related field • Typically requires 5 years of experience working on moderate to complex business process mapping, analysis, defining business and user requirements, acceptance testing, and documentation • Experience with symplr, UKG, Workday, Kronos, or similar workforce management platforms in a healthcare environment preferred • Proficient in applications, operating systems, databases, hardware, platforms, connectivity, and interface design • Proficient at specifying user requirements and documenting user needs, outcomes, and procedures • Strong project management skills and ability to use project management software • Ability to work with minimal supervision, balance multiple tasks, set priorities, and guide team members • Organizational, analytical, technical problem-solving, and issue-resolution skills • Strong written and oral communication skills • Ability to work with health care application users, vendors, and technical professionals • Proficient in translating user requirements into system specifications • Understanding of change management practices and procedures • Demonstrated understanding of technical components and their relationship to applications • Must be able to sit up to 80% of each workday • Must be able to perform fine hand manipulation using a computer keyboard • Must be able to perform work-related travel • Must operate all equipment necessary to perform the job

🏖️ Benefits

• Comprehensive Total Rewards benefits and well-being programs • Competitive compensation • Generous retirement offerings • Career development programs • Premium pay such as shift and on-call pay • Incentive pay for select positions • Opportunity for annual performance-based increases • Paid Time Off programs • Medical, dental, vision, life, and short- and long-term disability benefits • Flexible Spending Accounts for eligible health care and dependent care expenses • Adoption assistance • Paid parental leave • Defined contribution retirement plans with employer match • Other financial wellness programs • Educational Assistance Program

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