Language Access Program Manager – Strategy

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🕒 4 days ago

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Advocate Aurora Health

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $10.2M Grant on 2019-08

Healthcare • Healthcare Insurance

Advocate Aurora Health is a leading healthcare organization that operates across various regions including Central Chicagoland, Central Wisconsin, Greater Milwaukee, and more. With a diverse range of career areas such as advanced practice clinicians, behavioral health, nursing, and more, Advocate Aurora Health is committed to helping people live well. The organization offers numerous benefits and opportunities for career advancement, fostering an environment where individuals can thrive and innovate in the healthcare sector. Advocate Aurora Health prioritizes the safety of its candidates and maintains a robust recruitment process to protect sensitive information.

📋 Description

• Lead strategic planning processes for Enterprise Language Services, including vision development and goal setting • Drive innovation initiatives advancing language access capabilities, service delivery models, and technology adoption • Conduct market analysis and environmental scanning to identify trends, opportunities, and competitive positioning • Develop and execute growth strategy, including service expansion, new market entry, and partnership opportunities • Lead revenue strategy and optimization, including revenue cycle analysis, billing optimization, and financial sustainability • Manage program development from concept through implementation and evaluation • Build business cases for strategic investments, including ROI projections and impact analysis • Partner with AVP leadership on long-term vision, strategic initiatives, and organizational development • Collaborate with clinical and operational leaders on service line integration and enterprise advocacy • Lead enterprise service line advocacy and stewardship • Manage strategic partnerships and external relationships • Develop and present strategic recommendations to executive leadership • Monitor and report on strategic initiative progress, outcomes, and ROI • Facilitate cross-functional strategic alignment across Language Services • Drive enterprise innovation strategy and program portfolio • Lead competitive positioning and identify emerging opportunities and technology trends • Develop initiatives positioning Language Services for long-term competitiveness • Own revenue strategy and growth planning • Identify and execute revenue optimization initiatives, including reimbursable services, grants, and partnership revenue • Lead organizational alignment around Language Services vision, goals, and initiatives • Drive cross-functional operational improvements and transformation • Develop enterprise language access strategy aligned with patient equity commitments • Lead initiatives expanding language services scope and accessibility for underserved populations

🎯 Requirements

• Bachelor's degree required in business, healthcare administration, strategy, or related field • Typically 7+ years of progressive experience in healthcare strategy, program management, or business development • Ability to lead strategic planning processes and revenue growth for Enterprise-wide Language Services • Strategic planning and execution skills • Innovation management skills • Healthcare services market analysis and competitive intelligence skills • Revenue strategy and financial analysis skills, including revenue cycle and billing optimization • Business case development and ROI modeling capabilities • Executive communication and presentation skills • Program management skills from concept through implementation and evaluation • Strategic partnership development and relationship management skills • Cross-functional collaboration skills • Healthcare industry knowledge, including language access regulations and trends • Change management skills • Data-driven decision-making and reporting skills • Project Management certification helpful • PMP or strategy certifications preferred • Preferred: master's degree in business administration, healthcare administration, or related field • Preferred: PMP, strategy, or healthcare leadership certifications • Preferred: 7+ years of healthcare strategy or business development experience with enterprise-scale impact • Preferred experience with enterprise growth strategies, revenue optimization, innovation programs, value-based care models, executive stakeholder management, and board-level presentations • Ability to work M-F, 8:00a–5:00p • Remote work from an approved registered state

🏖️ Benefits

• Comprehensive Total Rewards package • Competitive compensation • Generous retirement offerings • Career development programs • Paid Time Off programs • Medical, dental, vision, life, and Short- and Long-Term Disability benefits • Flexible Spending Accounts for eligible health care and dependent care expenses • Adoption assistance • Paid parental leave • Defined contribution retirement plans with employer match • Financial wellness programs • Educational Assistance Program • Premium pay such as shift and on-call pay based on role • Incentive pay for select positions • Opportunity for annual performance-based increases

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