Supervisor, Billing Operations

Job not on LinkedIn

🕒 May 20

🧀 Wisconsin – Remote

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💵 $28 - $42 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

👻 Ghost score 45%

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Logo of Advocate Aurora Health

Advocate Aurora Health

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $10.2M Grant on 2019-08

Healthcare • Healthcare Insurance

Advocate Aurora Health is a leading healthcare organization that operates across various regions including Central Chicagoland, Central Wisconsin, Greater Milwaukee, and more. With a diverse range of career areas such as advanced practice clinicians, behavioral health, nursing, and more, Advocate Aurora Health is committed to helping people live well. The organization offers numerous benefits and opportunities for career advancement, fostering an environment where individuals can thrive and innovate in the healthcare sector. Advocate Aurora Health prioritizes the safety of its candidates and maintains a robust recruitment process to protect sensitive information.

📋 Description

• Supervise the assigned functional area of patient accounting operations • Ensure timely, accurate, compliant, and efficient bill processing and cash management • Operate within budget limitations and authorized staffing levels • Assess employee training needs and coordinate with the training department • Initiate and implement billing system, collection, cash application, quality, and process improvements • Ensure compliance with federal, state, and local billing and collections regulations • Maintain knowledge of healthcare billing regulation changes and implement necessary departmental changes • Liaise with providers, revenue cycle departments, and insurance payors to resolve discrepancies and minimize receivables and bad debt • Evaluate department policies and procedures to improve efficiency and performance • Enforce departmental productivity and quality standards • Perform human resources responsibilities, including coaching, performance reviews, and supporting team morale and engagement • Recommend team members for hiring, compensation changes, promotions, corrective actions, and terminations • Ensure compliance with Advocate Aurora Health’s Code of Ethical Conduct and applicable policies, regulations, and laws

🎯 Requirements

• High School Diploma • 3–5 years of experience in patient accounts, medical billing, or collections within a healthcare setting • 3–5 years of supervisory experience in a billing or accounts receivable department • Experience managing a team, including training, mentoring, and performance management • Experience with healthcare regulations, such as HIPAA, and billing and collections compliance requirements • Hands-on experience with patient billing software and electronic health records (EHR) systems • PC skills in Microsoft Word, Excel, PowerPoint, and Teams • Previous experience leading a patient accounting team • Strong oral and written communication skills • Excellent organizational, analytical, and problem-solving skills • Proficiency in revenue cycle processes and healthcare patient accounting practices and procedures • Ability to manage multiple projects simultaneously and supervise patient accounting functions • Ability to develop and implement procedural and quality improvements within patient accounting environments • General knowledge of business, finance, human resource management, and operations

🏖️ Benefits

• Comprehensive Total Rewards benefits and well-being programs • Competitive compensation • Generous retirement offerings • Career development programs • Premium pay such as shift and on-call pay, where applicable • Incentive pay for select positions • Opportunity for annual performance-based increases • Paid Time Off programs • Medical, dental, vision, life, and Short- and Long-Term Disability benefits • Flexible Spending Accounts for eligible health care and dependent care expenses • Adoption assistance • Paid parental leave • Defined contribution retirement plans with employer match • Financial wellness programs • Educational Assistance Program

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