Intake Coordinator

🕒 August 18

🌾 Iowa – Remote

🌾 Iowa – Remote

💵 $45k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 40%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Carelinks ABA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2024

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Carelinks ABA is a provider of Applied Behavior Analysis (ABA) therapy focused on empowering children with autism and supporting their families through individualized, evidence-based in-home and community-based services. The company delivers care through Registered Behavior Technicians and licensed clinicians, offers parent training, interdisciplinary collaboration with schools and providers, and handles insurance coordination. Carelinks ABA operates multiple locations across several U. S. states and emphasizes building communication, social, daily-living, and pre-academic skills to help each child reach their full potential.

📋 Description

• Manage the intake pipeline from initial inquiry through enrollment. • Respond quickly to families, prospective clients, and referral sources interested in ABA services. • Explain ABA services and the intake process to prospective families. • Proactively follow up by phone, text, and email. • Ensure every active intake has a clear next step and follow-up plan. • Build relationships with families and guide them through the intake process. • Collaborate with Operations and Care Coordination teams to determine eligibility, service needs, and next steps. • Coordinate intake and other required appointments. • Maintain accurate records of communications, referrals, follow-up attempts, documentation, and next steps. • Prepare, collect, and track intake forms, consent forms, and required documentation. • Identify stalled intakes, missing information, and barriers, then resolve them. • Support handoff to Care Coordination through the start of services. • Own every lead through an outcome. • Improve the intake process for speed, efficiency, and family experience. • Provide support wherever needed in the growing company.

🎯 Requirements

• Experience in intake, admissions, recruiting, sales, customer service, healthcare, behavioral health, or another fast-paced, people-facing role is preferred. • Experience working with insurance payors, including commercial insurance and Medicaid, is a big plus. • Previous ABA experience is strongly preferred, particularly direct work with families and explaining ABA services clearly. • Ability to understand ABA well enough to explain it confidently and accurately to families. • Clear and professional communication by phone, text, and email. • Ability to work independently and take ownership of responsibilities. • Ability to learn new systems and technology quickly. • Bachelor's degree in psychology, social work, counseling, or a related field is preferred, but not required. • Naturally organized, proactive, persistent, warm, compassionate, and comfortable solving problems. • Strong sense of urgency and accountability for results.