Senior Manager, Product Delivery

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CareMetx, LLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

Healthcare Insurance

CareMetx, LLC is a company that specializes in transforming patient access to specialty therapeutics by reducing the time to therapy. They offer a digital Hub service that addresses emotional, financial, and clinical barriers for patients, aiming to improve treatment timelines and ongoing therapy use. CareMetx provides high-touch support and utilizes advanced technology to offer solutions for access, affordability, and adherence, benefiting both patients and healthcare providers. They partner with specialty pharmaceutical brands, healthcare providers, and hospital systems to enhance patient outcomes.

📋 Description

• Own the delivery roadmap for your branch, ensuring alignment with organizational strategy and market needs • Define and sequence work across multiple development teams in coordination with your POs • Prepare branch-level inputs for weekly, monthly, and quarterly roadmap assessment cadences • Make sequencing tradeoff recommendations to the Sr Director when initiatives compete for capacity • Track delivery progress against committed roadmap items and surface risks early • Coordinate cross-team dependencies within your branch and across branches • Facilitate cross-functional alignment sessions involving Product Management, Engineering, Operations, and Client Delivery • Ensure operational intelligence from hub programs is incorporated into roadmap planning • Partner with the peer Senior Manager on the other branch to resolve cross-branch dependencies and shared priorities • Manage a team of Product Owners and Business Analysts, providing coaching, career development, and performance feedback • Set clear expectations for PO performance, including the target of 75% strategic time allocation enabled by BA support • Conduct regular 1:1s, remove blockers, and ensure your team has the context and resources to succeed • Foster a culture of accountability, continuous improvement, and data-driven decision making within the team • Step into PO work when needed -- covering during absences, leading critical initiatives, or unblocking teams during complex sprints • Maintain sufficient technical and domain depth to credibly review PO work, validate acceptance criteria, and engage with engineering leads • Personally drive high-priority, cross-team initiatives that span multiple POs within your branch • Stay current with the product domain, technology stack, and operational context of your branch • Represent your branch in leadership reviews, QBRs, and cross-organizational planning sessions • Communicate roadmap progress, delivery risks, and strategic recommendations to PE leadership • Collaborate with Product Managers to ensure PM strategic intelligence is translated into actionable roadmap items • Coordinate with Client Delivery and Operations to ensure product decisions account for implementation and operational realities

🎯 Requirements

• 8-12 years of experience in product management, product ownership, or product delivery in a software/SaaS environment • Demonstrated experience managing or leading a team of product professionals (Product Owners, Product Managers, or Business Analysts) • Strong track record of owning and delivering against a product roadmap with multiple concurrent initiatives • Experience working in agile delivery models (Scrum, Kanban, or SAFe) with engineering teams • Ability to operate at both the strategic level (roadmap, prioritization, stakeholder alignment) and the tactical level (sprint planning, acceptance criteria, dependency resolution) • Excellent communication skills with the ability to present to leadership and collaborate across engineering, operations, and client-facing teams • Experience with cross-team dependency management and sequencing tradeoff decisions • Comfort with ambiguity and the ability to make decisions with incomplete information • Experience in healthcare technology, specialty pharmaceuticals, patient access/hub services, or medical reimbursement (Good to Have) • Familiarity with benefits verification, prior authorization, or patient assistance program workflows (Good to Have) • Agile certification (Scrum Alliance, SAFe, or similar) (Good to Have) • Experience with Jira, Confluence, and product analytics tools (Good to Have)

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities