
1001 - 5000 employees
Founded 30+ years
🏥 Healthcare
🛡️ Insurance
⚕️ Healthcare Insurance
Healthcare • Insurance • Healthcare Insurance
CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.
🔥 0 minutes ago
🎰 Nevada – Remote
💵 $35.9k - $57.3k / year
⏰ Full Time
🟢 Junior
💊 Pharmacist
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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1001 - 5000 employees
Founded 30+ years
🏥 Healthcare
🛡️ Insurance
⚕️ Healthcare Insurance
Healthcare • Insurance • Healthcare Insurance
CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.
• Handle member, pharmacy, and provider calls related to pharmacy clinical campaigns • Collaborate across different areas within CareSource to deliver best-in-class service to members • Perform technical and clerical duties that do not require a pharmacist’s professional clinical judgment • Confirm member identity and update demographic and provider information • Fax providers • Receive and respond to incoming calls • Follow protocols, use critical thinking, and escalate issues to appropriate parties when needed • Provide accurate information and a high level of customer service • Enter information accurately and promptly into appropriate systems for outcome measurement • Collaborate with other departments in providing member care • Meet or exceed productivity and performance expectations • Establish and maintain professional working relationships with stakeholders • Perform other duties as requested
• High School Diploma or equivalent years relevant work experience is required • Minimum of One (1) year clinical call center experience is required • Ohio Technician Registration required • Ability to acquire state registration in multiple states, as required • Three (3) years retail pharmacy or hospital pharmacy experience is preferred • Pharmacy Technician Certification (CPhT) is preferred • Computer proficient with basic knowledge in Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint • Knowledge of the healthcare field • Understanding of the pharmacist’s clinical role in member care • Familiarity with medical terminology and medication names • Proper grammar in print and e-mail communications • Excellent attendance and punctuality • Ability to work independently and within a team environment • Attention to detail • Critical listening and thinking skills • Time management skills • Decision making/problem solving • Ability to work 9 am to 5:30 pm and weekends and overtime as needed
• Bonus tied to company and individual performance may be available • Substantial and comprehensive total rewards package • Employee total well-being support
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